Warehouse Operations Manager

5 days ago


Chicago, Illinois, United States Northpoint Full time

NorthPoint Fresh: A Dynamic Career Opportunity

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We are seeking a highly motivated and experienced Warehouse Operations Manager to lead our Shipping & Receiving team on the 2nd shift. This is a key role that requires strong leadership, problem-solving, and communication skills.

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About the Role

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The successful candidate will be responsible for ensuring seamless shipping and receiving operations, managing personnel, and maintaining accurate records. If you have experience in warehouse management, excellent analytical skills, and a passion for delivering results-driven performance, we encourage you to apply.

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Key Responsibilities

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  • Lead the Shipping & Receiving team on the 2nd shift, providing guidance, coaching, and feedback to ensure high-quality performance.
  • Review shipments, orders, and stage tasks to assign duties to team members effectively.
  • Work with supervisors to plan and coordinate the evening shift schedule, ensuring timely preparation of shipping and receiving documents.
  • Solve day-to-day problems related to shipping and receiving services, collaborating with colleagues as needed.
  • Greet and assist visitors/drivers professionally, ensuring excellent customer service.
  • Coordinate with the warehouse and transportation teams to prepare shipping and receiving documents accurately and efficiently.
  • Receive, count, and log cash received by carriers, if applicable.
  • Maintain WMS Scheduler, hard copy schedules, and visual aids for traffic flow.
  • Verify paperwork with drivers, release goods once paperwork is complete.
  • Complete receipts, including pallets for loads.
  • Verify product accuracy and counts to ensure data entered in the computer is correct.
  • Arrange outbound pick-up appointments for carriers and customer pickups.
  • Call carriers for late or no-show trucks, reschedule appointments as necessary.
  • Foster a culture of food quality and safety, adhering to HACCP and SQF requirements.

Requirements

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To succeed in this role, you should possess:

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  • At least 1 year of experience in shipping and receiving, preferably in a supervisory or managerial capacity.
  • Proven ability to manage others, leading teams to achieve high standards.
  • Basic math and computer skills, proficiency in MS Office Suite (Word, Excel, PowerPoint).
  • Strong interpersonal, analytical, and problem-solving skills, with a focus on collaboration and adaptability.
  • Excellent attention to detail and multitasking abilities in a fast-paced environment.
  • A willingness to work weekends, holidays, or varying shifts when required to ensure business continuity.

Benefits

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NorthPoint Fresh offers a competitive salary range of $70,000-$85,000 annually, commensurate with experience, plus an exceptional benefits package that includes comprehensive medical, dental, vision plans, paid time off, 401(k) matching, wellness reimbursement, and parental leave.

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Join Our Team

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We value diversity, equity, and inclusion at NorthPoint Fresh. We are committed to creating a workplace where everyone feels welcome, valued, and empowered to contribute their best work. Apply today to join our dynamic team and embark on an exciting career journey



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