Branch Operations Manager

3 days ago

Green Bay, United States Viking Electric Full time

Viking Electric

Branch Operations Manager

Green Bay, WI

Operations managers oversee the daily operational and administrative activities for the local regional distribution center in the market. These operational activities will include receiving, shipping and inventory management. Operations managers interact with Viking Electric customers when managing counter sales, delivery and administrative functions in support of the sales activity for the market. In general, this role requires someone who is interested in building a developing a solid operations team and problem solving through the challenges that come with leading a team in a vibrant sales environment.

Job Responsibilities Include:

  • Hire, train, supervise, develop, and provide support to counter, warehouse, driver, and administrative associates, assisting in day-to-day functions as needed.
  • Work closely with sales managers, account managers, and account reps to provide consistent, responsive, and innovative service to the customers in the market. Meet with customers when appropriate with regard to specific orders or projects in order to help accommodate unusual or complex requirements.
  • Maintain building/grounds and company trucks; order warehouse supplies and maintain overall building security while operating within annual budget guidelines.
  • Monitor and manage location’s inventory control, including on-hand balance adjustments, stock location maintenance, returns, and yearly physical inventory.
  • Work closely with marketing on merchandising, product promotions, counter days and other activities directed at local customers.
  • Comply with, support and reinforce Viking policies and procedures and conform to external safety standards from DOT, OSHA, and other regulatory bodies in order to create a safe working environment for associates.
  • Coordinate operational activities with other distribution centers to ensure the continued and timely flow of delivers, transfers and other services.
  • Secure bids and review capital expenditures for building improvements. Lead efforts for remodels and other construction projects in these facilities by coordinating construction planning and project management.

Positions Requirements:

  • Five years experience within operations, logistics, warehouse or distribution environment, plus previous management experience preferred
  • Demonstrated managerial & leadership skills with the ability to motivate team and manage conflict
  • Strong communication and customer service skills
  • Experience/knowledge of warehouse technology and equipment such as forklift and RF/WMS
  • Experince with DOT rules and regulations involving CDL delivery driving preferred
  • Knowledge of Viking Electric’s systems, processes, products, and market knowledge preferred

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