Import Export Assistant
2 weeks ago
Job highlights
Qualifications
• Education and Experience: High School Diploma or GED; Less than one year related experience
• Credentials: Professional certification may be required in some areas
Skills: Basic proficiency in Microsoft Office, internet, web-based, and job specific software applications; Accurate typing skills and/or data entry skills; Ability to add, subtract, multiply, and divide
Characteristics: Responds promptly and professionally to customer needs; Identifies and resolves problems promptly; Follows policies and procedures and ability to understand laws, rules, and regulations in areas of assignment
Responsibilities
• provide a vital service for processing Inbound or Outbound shipments, with an emphasis on preparing, tracking, and maintaining important documentation
• Develop and provide excellent customer service to internal and external customers; advise of shipment details and provide quotations
Oversee shipment transportation by arranging, booking, and confirming space on flights, freight, cargo, and other transportation methods
• Complete documentation for receipt of shipments, or review documentation to correctly process shipments
• Process documents through the appropriate system promptly to ensure compliance with established deadlines
• Secure necessary documentation when incomplete information is provided; may involve more limited or first reviews
• Trace key transaction information (HBL, commercial invoice, and other required documents) to determine if available
• Index and create tracking files to initiate the clearance process, once documents are received
• Follow-up with carriers, manage pre-alerts daily, and maintain a record of all communications in files
• Assist in coordination and communication of release to the carrier, internal or external customer
Job description
Cacique Logistics provides supply chain solutions to connect people, products and providers to the Caribbean, Central and South America.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport.
YOUR ROLE
Are you known for your attention to detail and excellent customer service? Are you passionate about identifying and processing efficient shipment logistics? If so, we have an opportunity that would allow you to provide a vital service for processing Inbound or Outbound shipments, with an emphasis on preparing, tracking and maintaining important documentation.
WHAT ARE YOU GOING TO DO?
• Develop and provide excellent customer service to internal and external customers; advise of shipment details and provide quotations.
• Oversee shipment transportation by arranging, booking, and confirming space on flights, freight, cargo, and other transportation methods.
• Complete documentation for receipt of shipments, or review documentation to correctly process shipments.
• Process documents through the appropriate system in a timely manner to ensure compliance with established deadlines.
• Secure necessary documentation when incomplete information is provided; may involve more limited or first reviews.
• Trace key transaction information (HBL, commercial invoice, and other required documents) to determine if available. Index and create tracking files to initiate clearance process, once documents are received.
• Follow-up with carriers, manage pre-alerts daily, and maintain record of all communications in files.
• Assist in coordination and communication of release to carrier, internal or external customer.
WHAT ARE WE LOOKING FOR?
• Education and Experience: High School Diploma or GED; Less than one year related experience.
• Credentials: Professional certification may be required in some areas.
• Skills: Basic proficiency in Microsoft Office, internet, web-based, and job-specific software applications; Accurate typing skills and/or data entry skills; Ability to add, subtract, multiply, and divide.
• Characteristics: Responds promptly and professionally to customer needs; Identifies and resolves problems promptly; Follows policies and procedures and ability to understand laws, rules, and regulations in areas of assignment.
Cacique Logistics operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate, and retain the best people in our industry, whatever their background. We share the same passion for delivering world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
Cacique Logistics is proud to be an equal-opportunity workplace and an affirmative-action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Pay: Starting Salary $15 to $20 per hour based on experience.
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