Network Engineer

6 days ago

Norwich, United States Optomi Full time

Network Engineer

Optomi, in partnership with a premier client, is seeking a skilled and motivated Network Support Engineer to join the client's dynamic team. As a key player in our networking environment, you will be responsible for providing Tier 2 and Tier 3 support, assisting with project implementation, and ensuring optimal performance and availability of our network infrastructure.


Responsibilities of the Right Candidate:

  • Provides Tier 2 and Tier 3 support and assists with some project implementation within the networking environment.
  • Installation and maintenance, network hardware and software, analyze problems, and monitor networks to ensure their availability to users.
  • Maintains, monitors and troubleshoots within the roles of Incident Management (Return-to-Service) and/or Problem Management (Reason for Outage).
  • Evaluates a system’s performance and identifies user needs based on approved requests.
  • Works independently on specific projects or may act as lead or Project Manager or a technical consultant where experience and knowledge span multiple projects. • Ensures all design decisions are evaluated analytically and in a systematic manner in accordance with approved technical approaches, processes and procedures.
  • Works closely with network operations, systems and other groups on business projects, assignments, problems, etc.
  • Ensures proper documentation for the corporate knowledgebase, including design, procedural and lessons learned. This also includes maintaining and updating existing documentation.
  • Maintains on-call availability to respond to network issues and up-time; must be flexible and available with the scheduling.
  • Contributes to technical artifacts through team/program communities of practice.


Qualifications of the Right Candidate:

  • Minimum of 2 years networking experience or University Degree in relevant field.
  • Knowledgeable in network security procedures, best practices, and implementation.
  • Ability to troubleshoot network issues and customer applications as required.
  • In progress of standard certifications: e.g.: Security+, CCNA (not required)
  • Excellent documentation skills are required.
  • Located in CT- Local 3-4 days onsite.

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