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Field Applications Engineer
2 months ago
Functions as the key technical expert for customers and the sales channel. Focus on increasing both the quantity and quality of our SEMI sales to customers through technical expertise and assistance in current sales efforts, as well as innovation for new product development.
Responsible for the timely and accurate completion of tasks in several areas of applications engineering:
•Accompany sales staff on visits to customer sites to identify and understand customer needs
• Qualify and Communicate product opportunities
• Collaborate with Engineering to drive “designs wins” based on best technical solution • Facilitating corporate standards and cost efficiencies
• Driving growth within our product segment(s)
• Maintain and communicate understanding of technical trends driving our markets and competition as well as track customer roadmaps.
• Develop detailed specifications and application notes for new products; contribute content to technical collateral materials
• Maintain customer files for use by global FAE’s and other departments
• Support field issues and repairs
• Educates sales staff or any other internal/external personnel about both new and existing products Compliance and participation in all Smiths Interconnect EHS programs, policies, procedures and training requirements
• Bachelor’s degree in Mechanical or Electrical Engineering and/or direct professional experiences in a related background of five years required. On the job training will also be provided.
• Well-organized and self-motivated
• Ability to manage many projects and meet deadlines
• Ability to identify and support change and continuous improvement
• Ability to maintain customer accounts and sensitive information with discretion and confidentiality
• Ability to exercise sound judgment in making business decisions
• The understanding and recognition of the organizations commercial environment and positioning themselves, their role and their actions in order to support the organizations commercial success
• The ability to engage, challenge and work effectively with others both internal and external
• Possess strong written and verbal skills including public speaking and making presentations • Must be knowledgeable of the market; techniques and principles;
• Ability to work directly with customers on resolution of complex technical issues
• Travel %: Must be willing to travel locally approximately 40% - 50% of the time
Must be a US Citizen or permanent Resident. Required: legal right to work in the US as a citizen or permanent resident (Export Controlled compliance).