IHG General Manager

3 weeks ago


Wilmington, United States American Business Solutions Inc. Full time

Company Description

American Business Solutions Inc (ABSI) is a global partner and technology leader in software integration. We strive to be a true extension of our customer's organizations, delivering high-quality and affordable results. With talented people, processes, technology, and worldwide facilities, we help our customers improve quality, customer satisfaction, and operating margin. ABSI has been recognized for operational excellence and solid growth, including being named one of the fastest-growing companies in central Ohio and North America.


Role Description

This is a full-time on-site role for an IHG General Manager for our client in Wilmington, NC. As an IHG General Manager, you will be responsible for overseeing the day-to-day operations of the hotel, including managing the staff, ensuring guest satisfaction, optimizing revenue and profitability, and maintaining brand standards. This role requires excellent leadership, communication, and problem-solving skills.


Qualifications

  • Minimum of three years of experience as a hotel GM, AGM, or relevant role.
  • Strong leadership and decision-making skills
  • Excellent communication and interpersonal skills
  • Ability to manage and motivate a diverse team
  • Demonstrated ability to drive revenue and profitability
  • Knowledge of IHG brand standards and procedures
  • Experienced with the IHG PMS system
  • Hilton brand knowledge is a must
  • Strong knowledge of Microsoft Office (Microsoft Word, Excel, and Outlook)
  • High level of flexibility regarding overtime during times busy periods as required by the business
  • Understanding of market trends and competitive landscape
  • Bachelor's degree in Hospitality Management or related field



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