Patient Care Specialist

4 weeks ago


Omaha, United States Re-new Institute Full time

Company Description

Re-New Institute in Omaha, NE is a leading provider of innovative treatments, concierge medical care, and goal-oriented nutrition and health services. Our mission is to help individuals achieve their desired physical and mental well-being by combining cutting-edge treatments with comprehensive care.


Role Description

This is a full-time on-site role for a Patient Care Specialist at Re-New Institute. The Patient Care Specialist will be responsible for providing direct patient care and support via phone, email or in person, utilizing medical terminology and knowledge of medicine. They will communicate effectively with patients, ensuring their needs are met and or exceeded providing exceptional care. This includes scheduling, check in / check out processes, new patient submissions, phone call inquiries, medication ordering, billing (non insurance based) and electronic record updating.

50

Qualifications

  • Excellent communication skills, both verbal and written
  • Experience in patient care and direct patient interaction
  • Knowledge of medical terminology
  • Familiarity with medicine and healthcare practices
  • Strong attention to detail and organizational skills
  • Ability to work in a fast-paced environment
  • Empathy and compassion towards patients
  • Relevant certifications or degree in healthcare field is a plus


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