Desktop Support Specialist

1 month ago


Hicksville, United States SysTechCorp Inc Full time

Systech is Looking for Desktop Support Specialist.

Locations: Hicksville NY


The ideal candidate would possess the following skills and qualities

  • Experience working with customers at tier 3 support level (or equivalent)
  • Experience configuring and troubleshooting virtual machines running Windows operating systems
  • Experience configuring and troubleshooting multiple Windows operating systems, including Windows, 11, 10, 7 and XP
  • Experience configuring and troubleshooting virtual networking with VMware Player
  • Experience with Microsoft management tools (Active Directory, Intune, etc.) within the Azure environment
  • Knowledge and awareness of IT security principles and practices, and a mindset to emphasize security throughout all job activities
  • Knowledge and/or experience with the operational technology (OT) environment a plus, including the equipment, applications and security
  • Possess strong written and verbal communication, and experience dealing directly with struggling customers
  • Possess a valid US driver's license and the ability to travel 50-75%



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