Benefits Specialist

10 hours ago

Syracuse, United States Carrols Corporation Full time

Carrols Restaurant Group, headquartered in Syracuse, NY, is a subsidiary of Burger King Corporation. Carrols operates over 1,000 Burger King® locations across 23

states and approximately 60 Popeyes® locations in 6 states. Carrols currently employs over 25,000 people in our restaurants and our Home Office. We’ve been in the quick service restaurant business for over 60 years, so we know a little bit about success. We’re all about finding talented people and giving them the tools and knowledge to make it to the top.

We are excited to search and bring on a new team member in our Benefits department and we are currently recruiting for a Benefits Specialist to join our team.


As the Benefits Specialist you will assist employees with benefits enrollment and questions, manages all insurance billing, maintains employee database and files, and works with Payroll to ensure that benefit deductions and other related compensation transactions are accurate and processed in a timely manner.


Key Job Responsibilities:

  • Responsible for updating annual plan rates, performs testing scenarios, working closely with internal IT team regarding system enhancement
  • Responsible for ACA compliance as is relates to the monthly and annual look back process
  • Ensures the accuracy of all benefits enrollments in the HRIS system to provide vendors with accurate eligibility information
  • Responsible for Retirement Plan 401(k) annual and monthly Compliance and Regulatory requirements.
  • Process and maintain employee records, files and claims relating to various benefit programs.
  • Act as a liaison between Carrols and outside vendors regarding the resolution of claims and billing issues and matters of importance.
  • Provide guidance to, and work closely with, District Managers and Region Human Resource Managers as it relates to Employee Benefits
  • Research and resolve employee concerns and questions as they relate to benefits.
  • Perform weekly and/or monthly processing of a wide variety of insurance carrier’s premiums as well as outstanding employee premiums. Resolve any administrative problems with the insurance carriers.
  • Provide support to other benefits personnel and payroll department regarding benefit related system issues.
  • Consistently identify ways to streamline job functions relating to reporting, processes and other benefit functions
  • Support the Benefits team regarding special projects or assignments.
  • Other duties as assigned.



Requirements & Qualifications:

  • 4 year degree in Human Resources, Business, or related field or equivalent work experience required.
  • 3 to 5 years working in a Benefits/Insurance department required.
  • Customer Service experience and administrative skills required.
  • Strong analytical skills
  • Strong organizational and time management skills required with a high degree of accuracy.
  • Must be able to work independently with ability to make judgement decisions in key matters.
  • Extensive knowledge of all pertinent federal and state regulations, compliance requirements, HIPAA, COBRA and Section 125.



The hourly rate range is $22.00- $28.00 per. house depending on experience. Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

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