We have other current jobs related to this field that you can find below

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    2 weeks ago

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  • Desktop Support Technician

    2 weeks ago

    Pasadena, California, United States NTT DATA Services Full time

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  • Desktop Support Technician

    1 week ago

    Pasadena, United States NTT DATA Full time

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  • Desktop Support Technician

    2 weeks ago

    Pasadena, United States NTT DATA Full time

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  • Desktop Support Technician

    4 weeks ago

    Pasadena, United States Collabera Full time

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  • Desktop Support Technician

    2 weeks ago

    Pasadena, United States NTT DATA Services Full time

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    2 weeks ago

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    7 days ago

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  • Entry Level Desktop Support Role

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  • Entry Level Desktop Support Role

    2 weeks ago

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  • Entry Level Desktop Support Role

    2 weeks ago

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  • Entry Level Desktop Support Role

    2 weeks ago

    Pasadena, Maryland, 21123, Anne Arundel County, MD, United States Year Up Full time

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  • Entry Level Desktop Support Role

    2 weeks ago

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    11 hours ago

    Pasadena, California, United States Collabera Full time

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  • Software Engineering Intern

    1 month ago

    Pasadena, United States Futronics Full time

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  • System Integration and Test Engineer JPL Support

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    Pasadena, United States ASRC Federal Full time

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  • Technical Support Specialist

    5 days ago

    Pasadena, California, United States ALCALA CONSULTING INC Full time

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Desktop Support Engineer

2 months ago

Pasadena, United States Droisys Full time

Desktop Support Engineer

Location: Pasadena, CA

Long term contract

Job Description

• 8 + years of experience in providing Deskside support with W10 and W8 support experience. Flexible to work in any shift.

• Maintain ownership of user’s issue & ensuring that they receive resolution within a reasonable timeframe.

• Software/network troubleshooting.

• Escalate issues and involve experts wherever required to resolve issues as quickly as possible.

• Good knowledge on Windows OS.

• Good knowledge on Microsoft office products.

• Requesting and coordinating vendor support.

• Provide initial assessment of urgency and business impact on all support calls.

• Knowledge on remote tools.

• Maintain ownership of user’s issue & ensuring that they receive resolution within a reasonable timeframe.

• Software/network troubleshooting.

• Escalate issues and involve experts wherever required to resolve issues as quickly as possible.

• Good knowledge on Windows OS.

• Good knowledge on Microsoft office products.

• Requesting and coordinating vendor support.

• Provide initial assessment of urgency and business impact on all support calls.