Account Manager
2 weeks ago
Description:
An employer is looking for an Account Manager develop, maintain, and manage the company's world-wide activity with their industry-leading, top global customers, achieving optimum business retention and development. This person will ensure that the customer's cross-functional and geographical operational requirement are proactively identified and serviced. They will act as a chief revenue growth campion and orchestrator for global strategic business planning and execution by leveraging relationships, industry knowledges, company services, etc.
Must Haves:
- Minimum of 2 years of experience in business development/account management
- Experience with Comprehensive/Full Cycle Supply Chain Management
- Experience with Freight operations
- Project Management experience
- MS office knowledge: Microsoft word, Excel, PowerPoint
Responsibilities:
- Strengthen and grow relationships with existing house accounts, identifying opportunities and developing multi-level relationships.
- Ensure customer satisfaction by understanding their business strategies, following up on issues, and assisting with collections.
- Manage client profiles and CRM data, providing technical updates and coordinating with sales and operations.
- Conduct annual business reviews and seek procedural improvements for efficiency.
- Lead local service delivery, resolve issues beyond the branch, and ensure effective invoicing and payment processes.
- Commit to ethical business practices and detailed management.
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