Quantum Metrics Analyst/Solution Engineer

2 weeks ago

Albany, United States Iq Infotek INC Full time

We are looking for Quantum Metrics Analyst - 2 positions and Quantum Metrics Solution Engineer - 2 Positions for our reputed fortune 500 client and willing to join our Team as full-time employees. This is hybrid role 60% Remote and 40% onsite but client has several locations so can report nearest office which means mostly no need to relocate to new place.


We can't accept c2c candidates at this time and client has restrictions that employees must be in our payroll.


Job Description:


1) Quantum Metrics Analyst


  • 12+ years' experience in IT and 3+ years' experience in quantum metrics platform.
  • Excellent verbal and written communication skills with exemplary presentation skills to effectively communicate data insights to both technical and non-technical stakeholders.
  • Provide guidance on best practices for leveraging Quantum Metrics platform to solve business problems and execute digital strategy through daily interactions.
  • Align with leadership vision and collaborate with cross-functional teams to translate data insights into actionable strategies and provide guidance on optimizing the digital experience.
  • Develop good relationships with cross-functional teams to promote our team services through driving action on insights provided by our team.
  • Use the Quantum Metrics platform to analyze user behavior on digital platforms, identifying friction points and opportunities for optimization digital products quality/experience by monitoring real-time data, generating insights, and providing actionable recommendations to product, UX, and business teams, ultimately aiming to improve key performance indicators (KPIs) like digital adoption, task completion and customer satisfaction survey scores.
  • Proactively analyze large volumes of user interaction data within the Quantum Metric platform to identify patterns, trends, and anomalies impacting customer journeys.
  • Proactively monitoring real-time customer behavior to detect friction points like slow loading times, confusing navigation, error messages etc, detractors.
  • Create presentations that summarize actionable opportunities to elevate overall operational efficiency and present findings with data-driven recommendations to key stakeholders.
  • Proactively identify at-risk, while creating & executing an action plan to drive platform adoption through business value. Maintain expert level knowledge of Quantum Metrics platform capabilities & configuration options to enable actionable insights.
  • Identifying root causes of customer experience issues and proposing solutions based on data analysis.
  • Enjoys solving complex problems without straight forward solutions. Must be a self-starter, who thrives in a fast-paced environment and serve as Quantum metrics platform subject-matter expert (SME).
  • Creating clear and concise dashboards and reports to present key insights to stakeholders across different teams, including product, UX, engineering, and marketing.
  •  Identifying high-impact areas for improvement based on data analysis and working with teams to prioritize implementation.


2) Quantum Metrics Solution Engineer


  • 9+ years' experience in IT and 3+ years' experience in quantum metrics platform.
  • Provide guidance on best practices for leveraging Quantum Metrics platform features and execute leadership strategy through daily interactions.
  • Align with leadership vision and collaborate with cross-functional teams to promote our team services through driving actions on insights provided by our team.
  • Use the Quantum Metrics platform to analyze user behavior on digital platforms, identifying friction points and opportunities for optimization digital products quality/experience by monitoring real-time data, generating insights, and providing actionable recommendations to product, UX, and business teams, ultimately aiming to improve key performance indicators (KPIs) like digital adoption, task completion and customer satisfaction survey scores.
  • Proactively analyze large volumes of user interaction data within the Quantum Metric platform to identify patterns, trends, and anomalies impacting customer journeys.
  • Proactively monitoring real-time customer behavior to detect friction points like slow loading times, confusing navigation, error messages etc., detractors.
  • Creating clear and concise dashboards and reports to present key insights to stakeholders across different teams, including product, UX, engineering, and marketing.
  • Develop custom JavaScript functions to capture data analytics and satisfy complex use cases. Configure alerts, dashboards, and reports to give real-time visibility to the performance of digital platforms.
  • Hands on experience in using Felix AI and integrate session summary/insights with chat/customer service systems using APIs.
  • Create presentations that summarize actionable opportunities to elevate overall operational efficiency and present findings with data-driven recommendations.
  • Proactively identify at-risk, while creating & executing an action plan to drive platform adoption through business value.
  • Identifying high-impact areas for improvement based on data analysis and collaborate with cross-functional teams to translate data insights into actionable strategies and provide guidance on improvements and prioritizing implementation.
  • Enjoys solving complex problems without straight forward solutions and must be a self-starter, who thrives in fast-paced project and be comfortable in serving as Quantum metrics platform subject matter expert (SME)
  • Fundamental knowledge of analytical tools such as Adobe, Salesforce, AI, tableau are desired skills.

  • Quantum Business Transformation Data Scientist Position with Advanced Research Opportunities

    7 days ago

    Albany, New York, United States IBM Full time

    Transforming Business with Data ScienceWe are seeking a highly skilled Data Scientist Intern to join our team at IBM Quantum. As a key member of our research organization, you will play a vital role in helping us transform our clients' data into tangible business value.About the RoleIn this position, you will have the opportunity to work with cutting-edge...

  • Hardware Systems Engineer

    6 days ago

    Albany, New York, United States IBM Full time

    About the RoleAs a Hardware Developer at IBM, you'll be part of a world-class team that's driving innovation in the quantum revolution and the AI era. You'll have the opportunity to work on cutting-edge systems that are shaping the future of technology.Key Responsibilities:Design and lead the development of hardware systems for quantum computing and AI...

  • Process Tool Engineer

    2 weeks ago

    Albany, United States International Business Machines Corporation - IBM Full time

    As a Hardware Developer at IBM, youll get to work on the systems that are driving the quantum revolution and the AI era. Join an elite team of engineering professionals who enable IBM customers to make better decisions quicker on the most trusted ha Equipment Engineer, Engineer, Process Engineer, Semiconductor, Mechanical, Operations, Technology

  • Healthcare Solutions Director

    6 days ago

    Albany, New York, United States Acentra Health Full time

    About UsAcentra Health is a leading healthcare solutions provider, dedicated to empowering better health outcomes through technology, services, and clinical expertise.Job SummaryWe are seeking an experienced Business Analyst Manager to join our team. This role involves leading a team of business analysts in analyzing complex business problems, identifying...

  • FEOL Integration Engineer

    1 week ago

    Albany, United States IBM Full time

    Introduction As a Hardware Developer at IBM, you’ll get to work on the systems that are driving the quantum revolution and the AI era. Join an elite team of engineering professionals who enable IBM customers to make better decisions quicker on the most trusted hardware platform in today’s market. Your Role and Responsibilities We are seeking a...

  • Etch Engineer

    1 day ago

    Albany, United States IBM Full time

    Introduction As a Hardware Developer at IBM, you’ll get to work on the systems that are driving the quantum revolution and the AI era. Join an elite team of engineering professionals who enable IBM customers to make better decisions quicker on the most trusted hardware platform in today’s market. Your Role and Responsibilities We are seeking experienced...

  • Integration Engineer

    1 week ago

    Albany, United States IBM Full time

    Introduction As a Hardware Developer at IBM, you’ll get to work on the systems that are driving the quantum revolution and the AI era. Join an elite team of engineering professionals who enable IBM customers to make better decisions quicker on the most trusted hardware platform in today’s market. Your Role and Responsibilities IBM Research at Albany, NY...

  • Photolithography Process Engineer Opportunity

    6 days ago

    Albany, New York, United States IBM Full time

    IntroductionAs a Hardware Developer at IBM, you'll get to work on the systems driving the quantum revolution and AI era. Join an elite team of engineering professionals enabling customers to make better decisions quicker on the most trusted hardware platform.Your Role and ResponsibilitiesWe seek engineers in all areas of photolithography process for...

  • Azure Data Solutions Engineer/Architect

    2 months ago

    Albany, United States Knowledge Management, Inc. Full time

    Knowledge Management, Inc. (KMI) has the leadership and experience to deliver innovative technology, logistics and management solutions to meet real mission requirements. KMI is a Minority Business Enterprise (MBE) and Small Disadvantage Business (SDB) that specializes in Logistics, Warehouse Services, Distance Learning/Training, Enterprise Solutions,...

  • Business Analyst

    2 weeks ago

    Albany, United States Mindlance Full time

    Role: Business AnalystLocation: Albany, NY Duration: 30.00 Months 84 months experience working as a Business Analyst with agencies/business areas to understand business requirements to produce functional and non-functional specifications according to Project Management Industry standards and Secure System Development Lifecyle (SSDLC). 84 months experience...

  • Data Analyst Specialist

    7 days ago

    Albany, New York, United States InGenesis Full time

    **About the Role**InGenesis is currently seeking a Statistical Assistant to work with our client in Albany, NY. In this role, you will be working in the NYS Department of Financial Services.**Job Summary**The successful candidate will prepare business analytics and assist in preparing data governance metrics and reporting. Conduct research and analysis of...

  • Healthcare Claims Integrity Analyst

    4 weeks ago

    Albany, United States Innova Solutions Full time

    p>Healthcare Claims Integrity Analyst - Hybrid Innova Solutions has an immediate need for a Healthcare Claims Integrity Analyst to work hybrid in NYC:Seeking candidates with managed care / healthcare systems experience on the PAYER side HealthEdge (HealthRules Payor), Facets, PowerSTEPP, QNXT, Epic Tapestry, Oracle Health Insurance (OHI), Plexis Healthcare...

  • Hardware Developer

    6 days ago

    Albany, United States IBM Full time

    Introduction As a Hardware Developer at IBM, you'll get to work on the systems that are driving the quantum revolution and the AI era. Join an elite team of engineering professionals who enable IBM customers to make better decisions quicker on the most trusted hardware platform in today's market. Your Role and Responsibilities Design Layout Lead Engineer...

  • Healthcare Data Analyst

    2 weeks ago

    Albany, United States Staffing Solutions Organization LLC Full time

    Healthcare Data Analyst Corning Tower, Albany, 100 S Mall Arterial, Albany, New York, United States of America Req #458 Sunday, November 24, 2024 Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a...

  • Healthcare Data Analyst

    3 weeks ago

    Albany, United States Staffing Solutions Organization LLC Full time

    Healthcare Data Analyst Corning Tower, Albany, 100 S Mall Arterial, Albany, New York, United States of America Req #458 Friday, November 15, 2024 Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a...

  • ML Engineer I

    4 weeks ago

    Albany, United States Cleo Full time

    ML Engineer I Remote - US Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows. By...

  • Business Analyst

    1 month ago

    Albany, United States Tri-Force Consulting Services, Inc. Full time

    Job Title: Business Analyst Duration: 02 YearsClient: Tech Valley TalentLocation: Albany NYNote: This is an onsite position. "The applicant is at the center of our universe."Job Description:This Senior Business Analyst will assist ITS Grants Management with the transition from the Grants Gateway into New York s...

  • Hardware Developer

    1 week ago

    Albany, United States IBM Full time

    Introduction As a Hardware Developer at IBM, you’ll get to work on the systems that are driving the quantum revolution and the AI era. Join an elite team of engineering professionals who enable IBM customers to make better decisions quicker on the most trusted hardware platform in today’s market. Your Role and Responsibilities Design Layout Lead...

  • IT Support Specialist

    6 days ago

    New Albany, Indiana, United States Surgery Care Affiliates Full time

    Surgery Care Affiliates, a dynamic and growing organization, is seeking an experienced IT Support Specialist to join our team as a Technical Analyst. This role will be responsible for providing technical support to end-users across the organization, utilizing various technologies and systems.Job OverviewIn this critical position, you will work under the...

  • Expert Software Analyst

    1 month ago

    Albany, United States Tri-Force Consulting Services, Inc. Full time

    Job Title: Expert Software Analyst Duration: 30 MonthsClient: New York StateLocation: Albany NYNote: This is an onsite position. "The applicant is at the center of our universe."Job Description:Work with program staff to analyze and document business and reporting requirements business / workflow processes data...