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Creative Agency Manager

2 months ago

Malvern, United States Cella Full time

Location: Malvern, PA—onsite Tues/Weds/Thurs

Type: W2 hourly contract, ongoing/long-term

Comp Band: $45-55/hr



Our financial services client in Malvern, PA has four Creative Agency Manager roles open within their in-house creative studio.


As a Creative Agency Manager, you’re a results-driven team player who can guide a cross-functional team through the creative development lifecycle, overseeing strategy, design, creative, social media, and video production processes as well as legal approvals, QA, and hand-offs of creative assets for deployment across all Retail Marketing channels.


You will be at the center of a fast-paced environment and will be relied on to prioritize on a daily basis, facilitate decisions among stakeholders, and maintain processes and best practices in order to meet deadlines and drive outcomes


This is a hybrid role with onsite requirements Tues/Weds/Thurs in Malvern, PA.



Role and Responsibilities:

  • Leads and advises on creative progress and efficiencies, content and design solutions, for digital, video, UX, interactive, print materials, presentations, and other creative mediums.
  • Provide end-to-end project management for development of content and creative across all marketing channels and mediums.
  • Develop and monitor detailed project plans, demonstrating the ability to customize plans according to the duration and effort needed by the content and creative team.
  • Collaborate with channel managers and internal teams to design, develop, and implement creative assets.
  • Communicate with the team and ensure all members are on board with delegated tasks, creative SLAs, SLA assumptions, and due dates.
  • Highlight risks, track dependencies, and elevate problems as needed.
  • Identify and mitigate potential risks to the project timeline, updating stakeholders when projects are off schedule and communicating plans to realign as needed to meet in-market dates.
  • Demonstrate deep knowledge of creative, digital, video, social media, and editorial processes.
  • Transform draft materials and concepts into concise and meaningful end products.
  • Audit and validate project design files and document implementation requirements.
  • Forecast and manage project resources and timelines to ensure that projects are completed on time and meet our quality standards. Understand creative flighting, scoping, duration, and effort.
  • Hold all task assignees accountable for meeting their task requirements successfully and on time.
  • Understand creative project management system analytics to pull reports and use data to create efficiencies.
  • Ensure that work is in good order before opening jobs and when receiving project assets.
  • Educate and push back when work is not in good order.
  • Reinforce the review process, demonstrating an understanding of opinion-based feedback vs. business product and brief alignment feedback.
  • Take ownership of quality assurance on projects by validating all creative project deliverables.
  • Maintain high levels of motivation and efficiency among project teams by listening, responding to questions, and clearing blockers for them.
  • Document and update job aids and best practices, implementing change management.


Requirements:

  • 5+ years of digital and creative agency management experience, including large-scale campaigns.
  • 3+ years’ experience in Adobe Workfront project management software.
  • Bachelor’s degree in management, business, or a related field – professional certification a plus.


Qualifications:

  • Fluency with creative project management tools like Workfront, Wrike, Airtable, JIRA, Excel.
  • Familiarity with content management systems.
  • Knowledge of Adobe programs.
  • Working experience managing creative, compliance, and legal approvals. Able to problem solve with compliance.
  • Experience managing front-end as well as back-end website developers, and well as internal and external development teams/vendors.
  • Basic understanding of the technical limitations and implications of design choice.