Mac OS Support Tech
5 days ago
On-Site Mac Support Tech (McLean, VA): iOS, JAMF, Munki, Puppet
Are you ready to take your IT expertise to the next level with a company that genuinely values your growth? Join a collaborative team where your contributions make a real difference and employees thrive long-term.
What You’ll Do
- Troubleshoot and resolve installation, configuration, and performance for end users.
- Ensure Mac endpoints and application reliability, security, and performance.
- Manage workstation lifecycles, maintain asset inventory, and follow IT procedures.
- Provide hands-on, on-site support for Mac laptops and equipment in McLean, VA.
- Create and maintain internal documentation to improve processes and workflows.
- Train employees on Mac tools and best practices.
Why You’ll Love This Role
- Work in a warm, collaborative environment that encourages growth and development.
- Focus exclusively on Mac technologies like Jamf, Munki, Puppet, and MDM.
- Join a company at the forefront of data integration and integrity.
- Enjoy hands-on problem-solving and the opportunity to learn cutting-edge tools.
What You Bring
- Mac Expertise: MacOS configuration, security, and management.
- Tools & Tech: Hands-on experience with Jamf, Munki, Puppet, and MDM solutions.
- Problem-Solving Skills: Strong troubleshooting, root cause analysis, and scripting skills (e.g., Bash, Python and/or AppleScript).
- Customer Focus: Excellent communication skills and a friendly, responsive demeanor, even under pressure when systems fail.
- Adaptability: Ability to manage multiple projects and organize your time effectively.
- Networking Knowledge: Familiarity with network protocols and security practices is a plus.
Why You’ll Love Working Here
- Full-time W2 position with strong benefits and work/life balance.
- Medical, dental, and vision insurance.
- 401(k) with employer match.
- Generous PTO and flexible work hours.
- Be part of a dynamic and innovative company where your work directly impacts success.
If you’re proactive, detail-oriented, and thrive on solving challenges, we’d love to hear from you
Apply today to join a team where your skills and enthusiasm make a difference.
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