Mac OS Support Tech

5 days ago


McLean, United States Nerd Up Staffing Full time

On-Site Mac Support Tech (McLean, VA): iOS, JAMF, Munki, Puppet


Are you ready to take your IT expertise to the next level with a company that genuinely values your growth? Join a collaborative team where your contributions make a real difference and employees thrive long-term.


What You’ll Do

  • Troubleshoot and resolve installation, configuration, and performance for end users.
  • Ensure Mac endpoints and application reliability, security, and performance.
  • Manage workstation lifecycles, maintain asset inventory, and follow IT procedures.
  • Provide hands-on, on-site support for Mac laptops and equipment in McLean, VA.
  • Create and maintain internal documentation to improve processes and workflows.
  • Train employees on Mac tools and best practices.


Why You’ll Love This Role

  • Work in a warm, collaborative environment that encourages growth and development.
  • Focus exclusively on Mac technologies like Jamf, Munki, Puppet, and MDM.
  • Join a company at the forefront of data integration and integrity.
  • Enjoy hands-on problem-solving and the opportunity to learn cutting-edge tools.


What You Bring

  • Mac Expertise: MacOS configuration, security, and management.
  • Tools & Tech: Hands-on experience with Jamf, Munki, Puppet, and MDM solutions.
  • Problem-Solving Skills: Strong troubleshooting, root cause analysis, and scripting skills (e.g., Bash, Python and/or AppleScript).
  • Customer Focus: Excellent communication skills and a friendly, responsive demeanor, even under pressure when systems fail.
  • Adaptability: Ability to manage multiple projects and organize your time effectively.
  • Networking Knowledge: Familiarity with network protocols and security practices is a plus.


Why You’ll Love Working Here

  • Full-time W2 position with strong benefits and work/life balance.
  • Medical, dental, and vision insurance.
  • 401(k) with employer match.
  • Generous PTO and flexible work hours.
  • Be part of a dynamic and innovative company where your work directly impacts success.

If you’re proactive, detail-oriented, and thrive on solving challenges, we’d love to hear from you


Apply today to join a team where your skills and enthusiasm make a difference.



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