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e-Commerce Website Operator

3 months ago

Irvine, United States Spigen Inc Full time

Summary

  • Spigen’s e-Commerce Website Operator is responsible for managing and enhancing our online presence by overseeing product listings, inventory management, and brand communication campaigns. This role requires a blend of technical proficiency, creativity, and strategic thinking to ensure optimal website performance, effective inventory management, and successful marketing initiatives.


Job Duties


[Site Content Management]

  • Reproduce listing creation and modification from A-Z (product listings, collection pages, banners, descriptions, etc)
  • Identify and distinguish front and backend connection
  • Troubleshoot and fix errors during listing upload
  • Suggest new content ideas by following trends and analyzing competitor contents
  • Contribute to creation/compilation information (description, bullet points, etc.) for a range of products


[Inventory Management]

  • Update daily inventory
  • Monitor stock at SQ inventory and identify requirements for stock replenishment
  • Submit routine requests for stock replenishment without supervision
  • Communicate with operators in charge of products to understand new product manufacturing and lead time
  • Review and adjust inventory forecasting
  • Monitor overall inventory health and drive initiatives to ensure optimum inventory availability at all times
  • Complete additional tasks requested by other teams for inventory health (Overstock, listing updates, etc)


[Brand Communication & Campaigns]

  • Support in planning and executing all email marketing campaigns
  • Communicate with corresponding teams to plan, manage, update, execute necessary campaigns and all its components
  • Collaborate with social team for possible campaigns to maximize brand exposure
  • Write effective preview text and subject lines using best practices
  • Build and maintains email lists
  • Support in creating email / SMS marketing automation and workflows
  • Understand all necessary functions of Klaviyo platform to deliver performance
  • Understand the P2M project process and each of the design projects’ goal to plan effective campaigns
  • Plan, create, and manage PPC campaigns across a variety of channels
  • Optimize bidding at keyword, placement, device, geographic, demographic, and other levels
  • Implement meta-descriptions / alt-texts on website contents for web exposure & drive traffic
  • Researches how to improve SEO by diving into customer research
  • Research strategic long and short-form keywords to be included in brand content to achieve a higher search engine ranking
  • Monitor results to ensure pages are populating in relevant / important keywords


Skills

  • Some familiarity of shopify management
  • Excellent written and verbal communication skills
  • Ability to multi-task in a high-paced environment
  • Excellent analytical skills
  • Attention to detail
  • Time management skills with a proven ability to meet deadlines
  • Intermediate knowledge and skill in Microsoft Office, Google Suite, or related internet software


Requirements

  • U.S. work authorization required
  • New employees to Spigen Inc, will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov


Work Hours

  • 8 AM – 5 PM
  • Monday – Friday


Benefits

  • Insurance: Medical, Dental, Vision, and Life
  • 401(k) plan up to 6% (eligible after 1 year of employment)
  • Paid Time Off up to 10 days
  • Paid Sick Leave: 10 days
  • Lunch provided
  • Employee discount
  • Able to hybrid work (eligible after the completion of a 90-day probationary period)
  • Sponsorship: Green card
  • Etc.