Shipping and Receiving Coordinator
2 weeks ago
WeTheHobby is a thriving sports entertainment company with global reach, headquartered in Rochester, NY. We value creativity, diversity, innovation, dedication, and our community
Our work environment includes:
- Modern office setting
- Strong growth opportunities
- Flexible working hours
- Lively atmosphere
- A team that cares about one another
- Welcoming and inclusive culture
WeTheHobby, a trusted, high-growth brand in the sports card industry, specializes in crafting a unique hobby experience through creating dynamic livestream events, assisting local customers in our retail card shop, and shipping sports cards and related goods to clients worldwide. We are a passionate, forward-thinking team with a commitment to exceptional customer service in an explosive and exciting field.
The Shipping & Receiving Coordinator will be responsible for overseeing the efficient and accurate handling of incoming and outgoing shipments, ensuring timely deliveries and maintaining and well-organized warehouse environment. As a crucial part of our breaking, sales, and warehouse operations, the ideal candidate should be highly motivated and detail oriented. The Shipping & Receiving Coordinator will report directly to the VP of Operational Excellence and will play a key role in coordinating logistics and optimizing processes to meet organizational goals.
Responsibilities:
1. Shipping and Receiving Operations
- Oversee the receiving and inspection of incoming shipments for accuracy and quality.
- Coordinate outbound shipments, ensuring proper invoicing, packaging, labeling, and documentation (including international shipping).
- Keep accurate records of orders and quality control measures.
- Identify opportunities for process improvements and discuss implementation changes with the VP of Operational Excellence.
2. Logistics Coordination
- Collaborate with carriers and freight forwarders to schedule pickups and deliveries.
- Track and analyze shipping and receiving performance metrics.
3. Quality Assurance
- Implement quality control processes to ensure products meet specified standards.
- Investigate and resolve any discrepancies or issues related to shipments.
- Implement continuous improvement initiatives to enhance overall quality.
4. Communication
- Collaborate with other departments, such as product, procurement, and sales, to coordinate shipping and receiving activities.
- Communicate effectively with external customers, partners, carriers, and vendors.
- Provide regular updates on shipping and receiving performance to management.
Required Qualifications:
- Proven experience in a shipping and receiving role.
- Experience with computers and shipping software.
- Strong leadership and communication skills.
- Excellent organizational and time management abilities.
- Detail-oriented with a focus on quality.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Positive, hard-working, and diligent.
Preferred Qualifications:
- Experience with inventory management system or ERP.
- Experience with Shipstation, Worldship, etc.
- Experience with international shipping (generating EEI, customs documentation, etc.)
- Enjoys and is knowledgeable of sports - sports cards knowledge a big plus
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