Claim Investigator

2 weeks ago


Willoughby Hills, United States Primacy Risk Services Full time

Job Title: Claims Investigator - Trucking and Commercial Auto Liability


Company Overview: Primacy Risk Services is a distinguished Third-Party Administrator (TPA) specializing in Trucking and Commercial Auto Liability claims. Our core values of responsiveness, reliability, esprit de corps, and pioneering guide our commitment to delivering unparalleled service to our clients. We seek a dedicated and skilled Claims Investigator to join our team, contributing to our mission of providing innovative and effective solutions.


Position Overview: As a Claims Investigator specializing in Trucking and Commercial Auto Liability, you will be pivotal in gathering accident loss details and conducting thorough investigations. Your responsibilities will include gathering evidence and facts that assist with assessing and determining liability and providing detailed reports to support the claims resolution process. This entry-level position provides a gateway for further growth and advancement into claims handling and/or management.


Key Responsibilities:


Highly Responsive


  • Respond promptly to new claim assignments and client requests for additional information.
  • Initiate investigation immediately.
  • Be available during critical times, ensuring timely and effective communication with clients.
  • Collaborate with Claims Adjusters to provide necessary investigative support during claim evaluation.


Reliable


  • Conduct comprehensive investigations to gather evidence, statements, and documentation related to claims.
  • Document findings accurately and thoroughly in a timely manner.
  • Ensure all investigative activities adhere to industry regulations and company standards.


Esprit de Corps


  • Collaborate with team members to share insights, best practices, and investigative strategies.
  • Demonstrate loyalty and mutual respect in interactions with colleagues and clients.
  • Support a positive and collaborative work environment, contributing to the team's success.


Pioneering


  • Utilize creativity and innovation in investigative techniques to enhance the efficiency and effectiveness of claim resolutions.
  • Stay aware of industry trends, emerging technologies, and best practices in claims investigation.
  • Provide input on pioneering solutions to improve the overall claims management process.



Qualifications:


  • Bachelor's degree in a related field or equivalent work experience.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong analytical and problem-solving abilities.
  • Proficient in Microsoft Office suite.



Benefits:


  • Competitive salary.
  • Comprehensive health and wellness benefits.
  • Professional development opportunities.
  • Collaborative and supportive work culture.

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