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Estimate Reviewer

3 months ago

Richardson, United States Genpact Full time

With a startup spirit and 125,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.


Are you the one we are looking for?


We are inviting applications for the role of Estimate Reviewer

This position manages an inventory of managed repair program claim assignments. Communicates with contractors regarding status, performs estimate reviews, and supports client adjusters and insureds on insurance restoration, water mitigation, and structural work assignments.


Responsibilities

Manage a portfolio of active claims.

Monitor assignments aging, statuses, and work product.

Daily follow up regarding open items and communications.

Perform Quality Estimate reviews of Contractor estimates per client estimating guidelines.

Record journal or diary notes relating to claim results.

Use tracking systems to manage activity.

Assist with periodic special projects.

Interact with Claim Manager regarding activity, questions, training, and all position needs.


Qualifications we seek in you

Minimum qualifications

Outstanding customer service skills coupled with excellent oral and written communication skills.

Relationship development skills in the area of customer service.

Knowledge of property insurance claim adjusting, insurance restoration estimating, and construction best practices.

Ability to write insurance restoration estimates in Xactimate and/or Symbility.

Ability to work with multiple parties to achieve positive results.

Computer literacy with a proficiency in MS Office applications.

High school diploma or equivalent.

Vendor management, customer service, or sales experience.


Preferred Qualifications

Associates or Bachelor’s Degree from an accredited college or university.

Active P & C Adjuster’s license

Experience field property adjusting and/or insurance restoration experience.

Xactimate and Symbility estimating experience.

IICRC WRT, ASD, or other certifications.

Other construction designations.

Project management experience



Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.