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Support Technician

1 month ago

Waco, United States Infojini Inc Full time

Job Description:

Minimum (Required): insert specific minimum skills for this Contract Position)

Years/Skills/Experience:


4 Experience providing “white-glove” executive level support

5 Experience providing end-user support

5 Experience in supporting personal computer hardware and routine software installation

5 Experience troubleshooting IT hardware and peripherals in a enterprise environment

5 Experience support Microsoft Productivity tools such as Office 365 and MS Teams

4 Experience support video tele-conferencing solutions such as Cisco Webex

Preferred (Optional): insert specific preferred skills for this Contract Position)

Years/Skills/Experience:


5 Experience creating technical knowledge articles

4 Experience utilizing ServiceNow in a support environment

5 Working in a multi-vendor environment for support operations

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