Senior AV Project Manager

1 month ago

Bethel, United States IMS Technology Services Full time

IMS Technology Services, Inc. is seeking a dynamic Senior Project Manager to assist our team in our growth strategies. We are a fast-growing technology company that focuses on event staging, systems integration, managed services, and content creation for enterprise-level accounts and prestigious higher education institutions.


IMS offers a unique approach to medical/dental premiums and a competitive salary package based on experience. We consider our team the best in AV


Position Accountabilities and Expectations:

As a Senior Project Manager, you will be responsible for the successful development and planning of system integration project timelines and deliverables, essential client sponsored communications, implementation, and final assessment of mission-critical and/or high-profile audiovisual and videoconferencing projects for multiple IMS clients.

As the primary point of contact for all aspects of the project you will maintain and develop a strong relationship with assigned customers and team members; with a primary focus on improving their perception of service, quality, on-time delivery, managing to defined scope/budget and being responsive to their unique needs.

You will provide work direction and leadership to assigned project stakeholders which will involve partnering, influencing, and negotiating with key internal and external customers. You will maintain accurate, detailed records of all communications, paperwork, and SOP documentation and refine expectations and deliverables throughout the project life cycle.

IMS expects that you will minimize our exposure to risk and unexploited client satisfaction by proactively managing changes in project scope, identifying potential delays, and devising viable and effective contingency plans.

What you will bring:

  • Exceptional communication, organization, and leadership skills, with a demonstrated ability to actively manage all stakeholder’s expectations utilizing advanced project management methodology
  • Bachelor’s Degree or relevant job experience that includes specialized training & certifications in Project Management. A minimum of 3 years of project management experience in the Commercial Audio-Visual industry
  • Experience negotiating and managing AV needs; reviewing and understanding sales and engineering documentation; arranging for the allocation of resources and ability to estimate and track complex, technical, and dependent tasks
  • A demonstrated ability to effectively analyze complex problems, problem-solve appropriately, and generate viable, time-sensitive solutions
  • Have strong project execution, risk assessment, and negotiation skills with experience in managing project dependencies
  • Advanced interpersonal skills with the ability to serve as primary liaison for internal customers and client
  • Demonstrated ability to lead teams and be an integral part of ensuring team success.
  • Has the ability to abstract key project initiatives and priority patterns from the task to align the expected milestones and deliverables to the client’s objectives and needs
  • Advanced skill set using MS Office, especially MS Excel, and workflow Gant Charts
  • Ability to manage a minimum of $2M in projects annually with approximately $500k active at any one point in time. Expected revenue target amounts increase with experience
  • Prior AV project management experience in new construction and familiarity with Connectwise software preferred.

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