Lead Integration Engineer

3 days ago

Chicago, United States Highbrow Technology Inc Full time

Job Title: Lead Integration Engineer

Location: Chicago

Working Model: Hybrid (2 to 3 days/week in client office)

Work Status: Open (No 3rd party candidates)

Job Description:

We are seeking a Lead Integration Engineer to join our team in Chicago. In this role, you will play a crucial part in implementing our platform for large enterprise clients. You will lead a team of Integration Engineers based in the US, ensuring seamless integration of our solutions with client systems.

Key Responsibilities:

  • Lead, coach, and mentor a team of Integration Engineers, fostering a collaborative and productive team environment.
  • Understand client business processes and technology environments to effectively meet integration requirements.
  • Conduct technical discovery sessions with clients to gather system and data integration needs, collaborating closely with client technology and operations teams.
  • Define integration architecture and document specifications for client implementations.
  • Estimate integration efforts to support project planning and execution.
  • Configure and customize our platform, integrating it with client systems according to defined approaches.
  • Develop a deep understanding of client data models and integration frameworks.
  • Implement integrations to facilitate data movement between client environments and our platform.
  • Collaborate with cross-functional teams to enhance data processing efficiency and system performance.
  • Work closely with client internal teams and external partners to ensure timely project completion.
  • Act as the primary technical contact for client inquiries and issues, providing prompt resolution and technical guidance.
  • Review, scope, and estimate new integrations or changes to existing integrations.
  • Deploy enhancements and address defects as part of implementation and testing processes.
  • Facilitate the onboarding of new stores and rollout processes for end users.
  • Provide support for production incidents and defects, ensuring minimal disruption to client operations.

Requirements:

  • 3+ years of experience in leading engineering teams.
  • 10+ years of development experience, including at least 3 years with Ruby and Ruby on Rails.
  • Proficiency in REST API development.
  • Experience in system integration and backend software development.
  • Strong interpersonal skills and effective client communication abilities.
  • Solid understanding of clean code principles and testing methodologies.
  • Familiarity with Linux and AWS environments.
  • Proven ability to tackle challenges and solve complex client problems.

Nice to Have:

  • Experience in enterprise software integration within cloud-based environments.
  • Familiarity with GraphQL API.
  • Previous involvement with workforce management solutions.
  • Background in Quick Service Restaurant and/or Retail industries.

Join us in revolutionizing client integrations with cutting-edge technology. If you thrive in a dynamic environment where innovation meets real-world impact, apply now to become our Lead Integration Engineer in Chicago.

This job description highlights the essential responsibilities and desired qualifications for the Lead Integration Engineer role, emphasizing leadership, technical expertise, and client engagement skills necessary for success in the position.

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