Credit Collections Specialist
4 weeks ago
Our client, a leader in the financial technology industry, is looking to hire a Credit Collections Specialist to join their team in Plano, TX. This is a hybrid role and will be onsite 2x a week.
*This job is a 6-month W2 contract role with benefits and paid holidays*
As a Credit Collections Specialist, you’re responsible for recovering company losses by communicating with clients through phone and mail correspondence. You will manage delinquent accounts with a high degree of professionalism, empathy, and understanding while still able to firmly request payment from a range of clientele.
Candidates with experience collecting on delinquent accounts in the financial services industry or who have experience in high volume call centers will be a great fit for this role
Responsibilities
- Answer inbound calls and place outbound calls to overdue clients
- Set up payment plans for financial services that align with clients’ monthly budgets
- Assess clients’ account history and identifying problems when discussing payments or settlements
- Communicate effectively with clients to consistently recover payment on delinquent accounts
Desired Skills & Experience
- High School Diploma
- 1-2 years of prior collections experience
- Strong customer service skills in a financial environment
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
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