Credit Collections Specialist

4 weeks ago


Plano, United States Motion Recruitment Full time

Our client, a leader in the financial technology industry, is looking to hire a Credit Collections Specialist to join their team in Plano, TX. This is a hybrid role and will be onsite 2x a week.


*This job is a 6-month W2 contract role with benefits and paid holidays*


As a Credit Collections Specialist, you’re responsible for recovering company losses by communicating with clients through phone and mail correspondence. You will manage delinquent accounts with a high degree of professionalism, empathy, and understanding while still able to firmly request payment from a range of clientele.


Candidates with experience collecting on delinquent accounts in the financial services industry or who have experience in high volume call centers will be a great fit for this role


Responsibilities

  • Answer inbound calls and place outbound calls to overdue clients
  • Set up payment plans for financial services that align with clients’ monthly budgets
  • Assess clients’ account history and identifying problems when discussing payments or settlements
  • Communicate effectively with clients to consistently recover payment on delinquent accounts


Desired Skills & Experience

  • High School Diploma
  • 1-2 years of prior collections experience
  • Strong customer service skills in a financial environment



Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.



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