Program Manager

6 days ago

Chicago, United States TriSearch Full time

About our Signage Division

The Signage Division partners with clients around the world to bridge the client’s brand identity and the customer experience in the physical world. For nearly a century, our project management and manufacturing teams have brought brands to life


About our Program Manager opportunity

Our Signage Program Managers play an important role in brand implementation for our customers. It is their pride and responsibility to develop and implement project plans for the design, manufacturing, and installation of complete sign programs for multiple clients simultaneously.




Project Development

  • Attend initial customer meetings with the sales force and Account Manager to define location requirements, define product requirements, review product designs, initiate preliminary surveys, coordinate the production of artwork, develop production approach, develop and recommend pricing parameters, incorporate all issues into the initial proposal or final bid for customer approval, and establish the initial ERP database.

Project Planning

  • Once the project is awarded, finalize graphic and engineering drawings, finalize product specifications, review requirements with Production Control, expand the ERP database as necessary, secure installation drawings from the Art Department, establish customer billing contact, agree on billing and project reporting procedures, secure customer approval as needed, seek bids from and negotiate subcontractor installation pricing. Follow budget and gross margin formulas; update the ERP database on a timely basis.

Project Execution

  • Obtain and review preliminary surveys and develop specific sign locations, conduct technical surveys, finalize recommendations for signs, obtain customer approvals and completion photos for billing, and enter / initiate the Control Order. Prepare the billing package for Account Manager review, monitor accounts receivable and coordinate with Accounting/Credit to minimize delinquencies.


Must Haves to be successful in this role

  • Bachelor’s degree or equivalent education/experience
  • 3+ years in signage industry
  • 3+ years business-to-business communication and service
  • 3+ years successfully working within a project schedule and/or budget in sign industry
  • 3+ years managing and meeting milestones and deadlines
  • Proficient with Microsoft office products (outlook, excel, word, etc)
  • Communication skills (we can’t stress it enough)


Nice to Haves to be successful in this role

  • Experience handling multiple projects (40+) simultaneously with life spans of 2-6 months each
  • Experience managing projects on a regional or national basis for fortune 500 clients within retail, restaurant, financial, and/or health care industries
  • Experience working for a signage, installation, maintenance, commercial remodel/construction, or other property management related organization

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