Technology Support Analyst

2 weeks ago

Chicago, United States SpeedX Full time

Technology Support Analyst

Can be based in Chicago, Los Angeles, or Dallas


Qualifications:

  • Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources
  • 4+ years experience installing, configuring or supporting business applications and some technology hardware
  • 2+ years experience with some programming languages and the willingness / ability to learn
  • Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
  • Effective written and verbal communication skills including the ability to explain technical issues in simple terms that non-IT staff can understand
  • Demonstrated analytical skills
  • Issue tracking and reporting using tools
  • Knowledge / experience of problem Management Tools
  • Ability to plan and organize workload
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Ability to communicate appropriately to relevant stakeholder
  • 2+ years Experience / knowledge in the following :
  • Unix/Linux Skills
  • SQL
  • Application server and Webserver Middleware software (Tomcat and Apache is preferred) to restart services, review and analyze logs, understanding how code deployment works, etc
  • Scheduling tools (Autosys, Control M, Tivoli)
  • Monitoring Tools ( Apps Dynamics, splunk)
  • Bachelor's / University degree in computer science, information technology, or equivalent experience




Responsibilities

  • The Application Support Analyst provides technical and business support for internal users.
  • Provides quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed
  • Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
  • Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
  • Start of day checks, continuous monitoring, and regional handover.
  • Perform same day risk reconciliations.
  • Develop and maintain technical support documentation.
  • Identifies ways to maximize the potential of the applications used.
  • Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
  • Ensures that storage and archiving procedures are in place and functioning correctly.
  • Formulates and defines scope and objectives for complex application enhancements and problem resolution.
  • Reviews and develops application contingency planning to ensure availability to users.
  • Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
  • Participate in application releases, from development, testing and deployment into production.
  • Engages in post implementation analysis to ensure successful system design and functionality.
  • Considers implications of the application of technology to the current environment
  • Identifies risks, vulnerabilities and security issues; communicates impact.
  • Ensures essential procedures are followed and helps to define operating standards and processes.
  • Act as a liaison between users / clients, interfacing internal technology groups and vendors.
  • Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.

  • HR Technology Analyst

    1 month ago

    Chicago, United States DTI (Diversified Technology Inc.) Full time

    Immediate need for HR Technology Analyst for a 3+ months hybrid contract in Chicago .Must Work On Our W2 Hybrid opportunity in Chicago, IL The HR Technology Analyst is responsible for analysis, design, development and implementation of Workday HCM system, policies, and related processes. The Analyst collaborates with and advises enterprise users, technical...

  • DTI (Diversified Technology Inc.) | HR Technology Analyst

    2 days ago

    chicago, United States DTI (Diversified Technology Inc.) Full time

    DTI has an immediate need for HR Technology Analyst for a 3+ months hybrid contract in Chicago .Must Work On Our W2 Hybrid opportunity in Chicago, IL The HR Technology Analyst is responsible for analysis, design, development and implementation of Workday HCM system, policies, and related processes. The Analyst collaborates with and advises enterprise...

  • DTI (Diversified Technology Inc.) | HR Technology Analyst | chicago, il

    1 month ago

    chicago, United States DTI (Diversified Technology Inc.) Full time

    Immediate need for HR Technology Analyst for a 3+ months hybrid contract in Chicago .Must Work On Our W2 Hybrid opportunity in Chicago, IL The HR Technology Analyst is responsible for analysis, design, development and implementation of Workday HCM system, policies, and related processes. The Analyst collaborates with and advises enterprise users, technical...

  • Planet Technology | SAP FI Analyst

    2 weeks ago

    chicago, United States Planet Technology Full time

    Planet Technology's direct end client is growing their SAP team with the addition of an SAP FI Analyst. This is an amazing opportunity to join a quickly growing organization as they implement S/4HANA. This is on-site in downtown Chicago 3 days per week.Those authorized to work in the US are encouraged to apply because we are unable to transfer or sponsor H1b...

  • SpeedX | Technology Support Analyst

    2 weeks ago

    chicago, United States SpeedX Full time

    Technology Support Analyst Can be based in Chicago, Los Angeles, or DallasQualifications:Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources4+ years experience installing, configuring or supporting business applications and some technology hardware2+ years experience with...

  • Request Technology, LLC | Strategic Sourcing Data Analyst

    2 weeks ago

    chicago, United States Request Technology, LLC Full time

    ***Hybrid, 3 days onsite, 2 days remote******We are unable to sponsor as this is a permanent full-time role***A prestigious company is looking for a Strategic Sourcing Data Analyst. This analyst will focus on creating and maintaining reports for managing procurement activities as well as analyzing procurement data and KPIs/Metrics. This analyst will work...

  • Technology Solutions Consultant

    1 month ago

    Chicago, Illinois, United States RedMane Technology Full time

    About UsRedMane Technology LLC is a leading application software consulting and systems integration company based in Chicago. We deliver software solutions for our clients throughout the United States and Canada by building new applications, implementing cloud and packaged systems, and modernizing legacy systems.Salary InformationWe offer a competitive...

  • Marketing Technology Solutions Analyst

    2 weeks ago

    Chicago, Illinois, United States 1872 Consulting Full time

    Job Title: Marketing Technology Solutions AnalystAbout the Role:We are seeking a highly skilled Marketing Technology Solutions Analyst to join our team at 1872 Consulting. As a Senior Business Analyst, you will play a critical role in supporting the decision-making process regarding marketing technology solutions. Your primary responsibility will be to...

  • IT Support Analyst

    2 weeks ago

    Chicago, United States lopezsanchezlaw Full time

    We’re looking for an IT Support Analyst who can help us with our computer systems. We need someone who is experienced in troubleshooting and resolving computer issues. The ideal candidate will have excellent customer service skills and be able to work independently. IT Support Analyst Duties: Provides IT services to end users, including but not limited...

  • Business Analyst

    5 months ago

    Chicago, United States RedMane Technology Full time

    Job Description Business Analyst - Services Delivery Company Description RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver software solutions for our clients throughout the United States and Canada by means of building new applications, implementing cloud and packaged systems, and/or...

  • Business Analyst Professional

    2 weeks ago

    Chicago, Illinois, United States RedMane Technology Full time

    About RedMane Technology LLCRedMane Technology LLC is a premier application software consulting and systems integration company based in Chicago, serving clients throughout the United States and Canada. Our team delivers tailored software solutions by building new applications, implementing cloud and packaged systems, and modernizing legacy systems.Estimated...

  • Senior Investment Technology Analyst

    1 week ago

    Chicago, Illinois, United States Mindlance Full time

    About UsMindlance is a technology services organization that supports the company's use of information technology, including all telecommunications, operations, and business applications. Our expertise in client asset management solutions enables us to provide cutting-edge technology services to our clients.**Our Opportunity**: We are seeking a Senior...

  • RedMane Technology Java Developer

    2 weeks ago

    Chicago, Illinois, United States RedMane Technology Full time

    Job SummaryWe are seeking a talented Cúram Software Developer to join our team at RedMane Technology LLC in Chicago. As a member of our team, you will provide technical design and programming activities for Cúram extensions, configurations, and interfaces. You will work with other developers and business analysts to create and test quality Cúram...

  • Cúram Business Analyst

    5 months ago

    Chicago, United States RedMane Technology Full time

    Job Description Cúram Business Analyst - Chicago Company Description RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver software solutions for our clients throughout the United States and Canada by means of building new applications, implementing cloud and packaged systems, and/or...

  • Threat Intelligence Analyst

    2 weeks ago

    Chicago, Illinois, United States Request Technology Full time

    About the Position:We are seeking a Threat Intelligence Analyst to join our team at Request Technology. As a key member of our security operations center, you will play a critical role in monitoring and responding to security threats in real-time.The estimated salary for this position is $148,000 - $158,000 per year, plus a 15% bonus. Based on the location...

  • Request Technology | Cyber Defense

    4 weeks ago

    chicago, United States Request Technology Full time

    NO SPONSORSHIPAssociate Principal, Cyber Defense SALARY: $140k - $150k - $160k plus 15% bonusLOCATION: CHICAGO, IL 3 days in office and 2 days remote Looking for a Tier 2 analys,t threat intelligence, incident response candidate. You will monitor security alerts, events, analysis security logs, network traffic, endpoint data. soc processes procedures NIST...

  • Senior Business Analyst

    5 months ago

    Chicago, United States 1872 Consulting Full time

    Senior Business Analyst - Marketing Technology Chicago, IL in the loop - 3 days onsite/2 days WFH SUMMARY The Senior Business Analyst, Marketing Technology performs analysis activities that support the decision making regarding alignment of marketing technology solutions with marketing needs on the business side. This involves conducting market research,...

  • Application Support Analyst

    4 weeks ago

    Chicago, United States Robert Half Full time

    One of Robert Half’s top technology clients has an opening for an Application Support Analyst in Indianapolis or Chicago! Application Support AnalystLocation: onsite in Indianapolis or Chicago Duration: 1 year with potential for extension/conversionPay: $29 hourly on W2 (*sorry, no C2C or Visa sponsorship available)Job Description:As the Application...

  • Project Requirements Analyst

    2 weeks ago

    Chicago, Illinois, United States RedMane Technology Full time

    About the JobAs a Business Analyst at RedMane Technology LLC, you will have the opportunity to work on challenging projects that involve designing and configuring integrated software solutions for customers in various business domains. You will work closely with our customers to capture functional requirements, design user interfaces, and collaborate with...

  • Senior Business Analyst, Marketing Technology

    5 months ago

    Chicago, United States 1872 Consulting Full time

    Senior Business Analyst, Marketing Technology Chicago, IL - WFH 2 days/week, onsite 3 days/week in the loop SUMMARY The Senior Business Analyst, Marketing Technology performs analysis activities that support the decision making regarding matching marketing technology solutions (package selection, configuration, development) with business, user(s), and...