Purchasing and Customer Support Coordinator

3 weeks ago


Wake Forest, United States Accentuate Staffing Full time

Accentuate Staffing is currently recruiting for a Purchasing and Customer Support Coordinator to join an established manufacturing company in Wake Forest, NC. This position is onsite Mon-Fri, and the ideal candidate will need to be comfortable taking calls from customers for custom orders and then speaking to company’s machinists on the shop floor to get an idea of cost, labor, etc., so that they can accurately quote the job and purchase the correct materials for manufacturing.


Responsibilities:

  • Maintaining and building customer relationships
  • Preparing and delivering quotes to customers in mold building / repairs
  • Responsible for warehousing & distribution of raw materials, goods-in process, and finished goods.
  • Shipping and receiving inventory, including coordinating and scheduling deliveries.
  • Responsible for material procurement.
  • Sourcing and Ordering supplies mold building supplies and equipment.
  • Accurately entering customer orders / data into ERP system
  • Supports ISO 9001
  • Devise and use fruitful sourcing strategies.
  • Discover profitable suppliers and initiate business and organization partnerships.
  • Negotiate with external vendors to secure advantageous terms.
  • Approve the ordering of necessary goods and services.
  • Finalize purchase details of orders and deliveries.



Requirements:

  • Must have previous experience purchasing and material sourcing in steel & aluminum.
  • Proficient in ERP System, or similar software
  • Accurate data entry and computer skills
  • Demonstrate strong math aptitude.
  • Highly motivated and customer service oriented. Must possess proven customer service experience, specifically servicing key accounts.
  • Strategic thinking.
  • Ability to adapt to change.
  • Understanding of risk management
  • Mold building experience a plus


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