Loss Prevention Manager

2 weeks ago

Philadelphia, United States OSL Retail Services Full time

It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey.


The Company:

OSL (Outsourced Sales Leadership) was established in 2012 in Mississauga, Canada, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.

Our Vision, to be the premier sales organization in North America by 2025, enriching the lives of all people and the communities we live in. Our Values, Belonging, Collaboration, Responsibility, Passion, Over Achievement, Innovation.


A little about the role:

As the Loss Prevention Manager, you’ll be working independently, reporting to the Director of Loss Prevention located at an alternate location. You will require a vehicle and a valid driver’s license because you’ll be responsible for monitoring, investigating, auditing and much more across multiple stores. In addition, you’ll be accountable for the development and implementation of a loss prevention plan that includes asset protection, safety, and PCI compliance. The long and short of it is that you will be charged with decreasing losses through examining, reporting on and adjusting, when necessary, to facilities, customer transactions, scheduling, payroll, merchandising, cash management and all other operational practices.


Working remotely in the USA.


What we’re looking for:

  • 3-5 years of experience in retail operations
  • Wicklander training or post-secondary education in Law and Security
  • Responsible for analyzing data to identify trends in fraudulent and irregular activities
  • Familiarity with data analysis and fraud detections tools, software and technologies
  • Provide training and education to employees on fraud awareness and prevention, collaborating with training and other internal departments
  • Experience with conducting investigations and gathering evidence. Conduct interviews with relevant parties including people in management
  • Effective time management skills and the ability to prioritize competing deadlines
  • Knowledge of the Criminal Code of USA and Employment Standards as related to Retail Loss Prevention
  • Analytical with the ability to review multiple points of data and other sources of information
  • Must possess the ability to deal with sensitive issues with tact, diplomacy, and the highest level of integrity
  • A strong communicator, able to connect with various types of employees, clients and consumers
  • MS Office proficiency in all applications – Excel, Access, Word, Power Point


What’s in it for you:

  • Competitive base salary $60-80K plus bonus and other perks
  • 3 weeks’ PTO, plus additional flex days
  • Medical, Dental, Vision, Accident, Hospital, Critical illness Insurance, company 401K plan
  • Training and development opportunities to grow your career
  • An entrepreneurial spirit
  • Named one of Canada’s Best Managed Companies
  • A supportive workplace culture and work environment
  • Employee development programs


If this sounds like you and you’re excited to be a member of our team, please apply now.


We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.


Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.


OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

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