Junior Business Analyst

7 days ago


Phoenix, United States MedAire Full time

About Us: MedAire is a global leader in medical and travel safety services. We are seeking a dynamic and proactive Junior Business Analyst to join our team. If you are passionate about improving business processes and leveraging cutting-edge technologies, this is the perfect opportunity for you


Key Responsibilities:


  • Analyze Business Challenges: Identify and resolve issues, design new processes, and improve existing ones.
  • Document Development: Create and maintain process flows, best practices, and task execution documents.
  • Record Maintenance: Prepare and maintain records, documents, files, and reports for the sales community.
  • Request Management: Handle requests through the shared mailbox, ensuring timely resolution for the sales team.
  • AI Integration: Develop and implement generative AI models, collaborating with cross-functional teams to integrate AI solutions.
  • Salesforce Management: Ensure real-time updates of all client-related activities in Salesforce.com.
  • Sales Support: Monitor pipeline progress, lead generation, sales performance, and KPIs with regional sales teams.
  • Project Management: Oversee new sales tools and processes, including user testing and rollout plans.
  • Community Engagement: Support and animate a community of 150+ Salesforce users.
  • Reporting: Maintain and produce reports using Power BI tools, supporting regional decision-making processes.
  • Pricing Analysis: Review and manage price indexation, exception pricing, and sales quotes compliance.


Qualifications:


  • Experience: 2 years in a sales support role or as a business analyst in a large, global organization.
  • Education: Bachelor’s degree in business management or an IT-related field.
  • Skills: Advanced use of Microsoft Excel and Power BI, strong commercial awareness, excellent presentation and communication skills, and strong analytical and conceptual skills.
  • Technical Knowledge: Familiarity with Salesforce.com, generative AI tools, automation tools like Power Automate, and computing languages such as SQL and DAX.
  • Personal Attributes: Autonomous, self-starter, eager to learn new technical skills, and able to build effective networks within the organization.
  • Language Requirements:
  • Proficiency in English is essential. Knowledge of other languages is a plus.


Travel Requirements:


  • Regular travel for internal meetings.


Why Join Us?


  • Be part of a global leader in medical and travel safety services.
  • Work in a dynamic and innovative environment.
  • Opportunities for professional growth and development.


How to Apply: Send your resume and cover letter to medaire.hr@medaire.com with the subject line "Junior Business Analyst Application."



MedAire is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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