Insurance Follow-Up Representative

4 weeks ago

Merchantville, United States Insight Global Full time

Day-to-Day:

  • Resolve billing discrepancies and denials/rejections promptly and efficiently
  • Analyzing/Understanding Explanation of Benefits (EOB) or Remittance Advice (ERA) received from an insurance carrier and take appropriate action according to company guidelines/processes per the client
  • Follow-up with insurance companies via phone calls or payer portals on denials/payments
  • Ability to find trends and able to research payer policies/guidelines to provide back to the management team
  • Correcting and resubmitting claims
  • Documentation and data entry
  • Able to monitor accounts receivable follow up Work Queues/Reports
  • Other duties as assigned


The schedule is Monday-Friday, 8AM-4:30PM


Must-Haves:

  • Diploma or GED
  • 1+ year of medical billing FOLLOW UP experience
  • Familiar with various insurance carriers
  • Understanding of Medical Terminology including CPT and ICD-10 Codes
  • Ability to handle 75+ claims daily
  • Excellent communication skills


Plusses:

  • EPIC follow up experience

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