Information Technology Support Specialist

3 weeks ago


Charlotte, United States Calculated Hire Full time

Business Execution Consultant I - Tech Support

Onsite – Charlotte, NC

Shift Options: Monday - Friday 9:00AM - 6:00PM (OR) 11:00AM - 8:00PM

12-month Contract (W2), Weekly Pay (40 hours/week)

Desired Start Date: 9/30/2024


Calculated Hire is in search of a Business Execution Consultant I - Tech Support for our Fortune 100 Financial Services company. You will be responsible for the following components:


Job Description:

  • Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups.
  • Review basic initiatives including policy or process changes, process improvements, technology enhancements, and conduct regular reviews to identify efficiencies and cost savings opportunities.
  • Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices, and initiatives.


Required Qualifications:

  • 6+ months of Business Operations, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, and/or education.
  • Broad Technical Exposure
  • Experience working in a technical support role, preferably in a call center.
  • Strong Communication Skills
  • Customer Service experience
  • Phone and Written Communication Skills
  • Answering calls and emails.
  • Phone Support Background
  • Microsoft Office
  • Proficient PC Skills



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