Information Technology Support Analyst

1 week ago


Charlotte, United States Infojini Inc Full time

SUMMARY OF DUTIES


***This is a hybrid position. The candidate will be required to work onsite at least two days a week in Charlotte, NC.


The IT Service Desk Agent I will provide front line telephone\email support to internal customers with IT related software and hardware issues.


• Aid customers concerning the use of computer hardware (i.e. tablets, desktop, and laptop) and software (i.e. O365 & Windows Operating systems, etc.), including printing, installation, enterprise applications, electronic mail, and operating systems

• Perform First Contact Resolution (FCR)

• Provide operational support for user identity management, username provisioning, system access, and password management. (Active Directory)

• Develop/Maintain documentation for proper maintenance of Knowledge Articles within the Knowledge Management Database

• Understand and adhere to Incident Management, Request Management, and Knowledge Management policies


Typically handles small initiatives and/or assignments independently. May work in an assisting role on larger initiatives and/or assignments projects requiring multiple agents and specialist.



  • Charlotte, United States University of North Carolina Charlotte Full time

    The One. IT Service Desk provides frontline help to the faculty/staff and students requesting assistance with core technology and services supporting the University communitys research, instructional, and administrative activities. Technology Suppor Support Analyst, Information Technology, Technology, Technical Support, Analyst, Computer Science


  • Charlotte, United States University of North Carolina at Charlotte Full time

    Position Number: 008140 Department: Office of OneIT (Adm) Employment Type: Permanent - Full-time Months Per Year: 12 Essential Duties and Responsibilities: Consults with clients and higher level technicians and analysts to resolve technical problems and ensure client satisfaction. Independently resolves routine and non-routine problems. Troubleshoots...


  • Charlotte, United States Eliassen Group Full time

    **Hybrid- Charlotte, NC** IT Business Analyst Must be local to the Charlotte area and work a Hybrid schedule Location: Charlotte, NC, 2-3 days a week onsite Duration: 6+-month Contract with high possibility of extensions Rate: $50- $55 hourly W2 Our industry-leading client is looking for an IT Business Analyst that is local to Charlotte, NC. In this...


  • Charlotte, United States Eliassen Group Full time

    **Hybrid- Charlotte, NC**IT Business Analyst Must be local to the Charlotte area and work a Hybrid scheduleLocation: Charlotte, NC, 2-3 days a week onsite Duration: 6+-month Contract with high possibility of extensionsRate: $50- $55 hourly W2 Our industry-leading client is looking for an IT Business Analyst that is local to Charlotte, NC. In this role you...


  • charlotte, United States Eliassen Group Full time

    **Hybrid- Charlotte, NC**IT Business Analyst Must be local to the Charlotte area and work a Hybrid scheduleLocation: Charlotte, NC, 2-3 days a week onsite Duration: 6+-month Contract with high possibility of extensionsRate: $50- $55 hourly W2 Our industry-leading client is looking for an IT Business Analyst that is local to Charlotte, NC. In this role you...


  • charlotte, United States Eliassen Group Full time

    **Hybrid- Charlotte, NC**IT Business Analyst Must be local to the Charlotte area and work a Hybrid scheduleLocation: Charlotte, NC, 2-3 days a week onsite Duration: 6+-month Contract with high possibility of extensionsRate: $50- $55 hourly W2 Our industry-leading client is looking for an IT Business Analyst that is local to Charlotte, NC. In this role you...


  • Charlotte, United States Eliassen Group Full time

    **Hybrid- Charlotte, NC**IT Business Analyst Must be local to the Charlotte area and work a Hybrid scheduleLocation: Charlotte, NC, 2-3 days a week onsite Duration: 6+-month Contract with high possibility of extensionsRate: $50- $55 hourly W2 Our industry-leading client is looking for an IT Business Analyst that is local to Charlotte, NC. In this role you...


  • Charlotte, United States Infojini Inc Full time

    SUMMARY OF DUTIES***This is a hybrid position. The candidate will be required to work onsite at least two days a week in Charlotte, NC.The IT Service Desk Agent I will provide front line telephone\email support to internal customers with IT related software and hardware issues.• Aid customers concerning the use of computer hardware (i.e. tablets, desktop,...


  • Charlotte, United States Eliassen Group Full time

    **Hybrid- Charlotte, NC**IT Business Analyst Must be local to the Charlotte area and work a Hybrid scheduleLocation: Charlotte, NC, 2 days a week onsite, 3 days remote Duration: 12+ month Contract with high possibility of extension Rate: $50- $55 hourly W2 Our industry leading client is in need of am IT Business Analyst that has strong experience utilizing...


  • Charlotte, United States Pyramid Technology Solutions Full time

    Job Title: GIS Analyst - Telecom Location: Charlotte, NC Duration: Long-Term About the Role: We are seeking a skilled GIS Analyst with experience in the communications industry to join our team. The ideal candidate will be responsible for supporting network design, planning, and optimization efforts by leveraging geospatial data and analysis tools. This role...


  • Charlotte, United States Global Channel Management Full time

    About the job Information Data System Analyst Information Data System Analyst needs 7 plus years of experience in data and business analysis and around financial applications especially in Investment Accounting Information Data System Analyst requires: 7 plus years of experience in data and business analysis and around financial applications especially in...


  • Charlotte, United States Global Channel Management Full time

    About the job Information Data System Analyst Information Data System Analyst needs 7 plus years of experience in data and business analysis and around financial applications especially in Investment Accounting Information Data System Analyst requires: 7 plus years of experience in data and business analysis and around financial applications especially in...


  • Charlotte, United States Pyramid Technology Solutions Full time

    Job Title: GIS Analyst - TelecomLocation: Charlotte, NCDuration: Long-TermAbout the Role:We are seeking a skilled GIS Analyst with experience in the communications industry to join our team. The ideal candidate will be responsible for supporting network design, planning, and optimization efforts by leveraging geospatial data and analysis tools. This role is...


  • Charlotte, United States Pyramid Technology Solutions Full time

    Job Title: GIS Analyst - TelecomLocation: Charlotte, NCDuration: Long-TermAbout the Role:We are seeking a skilled GIS Analyst with experience in the communications industry to join our team. The ideal candidate will be responsible for supporting network design, planning, and optimization efforts by leveraging geospatial data and analysis tools. This role is...


  • Charlotte, United States Pyramid Technology Solutions Full time

    Job Title: GIS Analyst - Communications IndustryLocation: Charlotte, NC Onsite ---- Potential to go to a hybrid model but no guaranteeCompany: Charter CommunicationsJob Type: Contract 6+ months will extend up to 18 monthsAbout the Role:We are seeking a skilled GIS Analyst with experience in the communications industry to join our team. The ideal candidate...


  • Charlotte, United States Pyramid Technology Solutions Full time

    Job Title: GIS Analyst - Communications IndustryLocation: Charlotte, NC Onsite ---- Potential to go to a hybrid model but no guaranteeCompany: Charter CommunicationsJob Type: Contract 6+ months will extend up to 18 monthsAbout the Role:We are seeking a skilled GIS Analyst with experience in the communications industry to join our team. The ideal candidate...


  • Charlotte, United States Blythe Construction, Inc. Full time

    The PositionVinci Construction USA is seeking an IT Support Specialist to work as part of the Technology team in our Charlotte, NC locations. In this role, you will act as the primary point of contact for locations assigned to you as well as work across the organization as part of a team.The IT Support Specialist works with internal and external resources to...


  • Charlotte, United States Merge IT Full time

    Our enterprise-level client is seeking to add an IT Support Engineer to work onsite in Charlotte, NC. Please see below for full details— Job Notes:-6+ month contract / extendable and perm possible with good performance.-ASAP start date-Onsite in Charlotte, NC.-Drug & Background required.-Pay Rate = $22-25 w2 per hour depending on experience.Job...


  • Charlotte, North Carolina, United States Calculated Hire Full time

    Job Summary:Calculated Hire is seeking a highly skilled Business Execution Consultant I - Tech Support to join our team. As a key member of our organization, you will be responsible for providing technical support and executing business initiatives to drive success.Key Responsibilities:Program Execution: Participate in planning and executing various...


  • Charlotte, United States Calculated Hire Full time

    Business Execution Consultant I - Tech SupportOnsite – Charlotte, NCShift Options: Monday - Friday 9:00AM - 6:00PM (OR) 11:00AM - 8:00PM12-month Contract (W2), Weekly Pay (40 hours/week)Desired Start Date: 9/30/2024Calculated Hire is in search of a Business Execution Consultant I - Tech Support for our Fortune 100 Financial Services company. You will be...