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Datacenter Technician

2 months ago

Chicago, United States ECCO Select Full time

ECCO Select is a leading provider of colocation hosting services, offering secure and scalable data center solutions to large federal and commercial clients. Our state-of-the-art facilities & services are designed to ensure the highest levels of performance, reliability, and security for our clients' critical IT infrastructure.


Position Title: Data Center Technician


Must be willing to work on location

Must be willing to work evening, overnight and weekend shifts (24x7 environment)



Job Description:

We are seeking a skilled Data Center Technician to join our team at our large colocation hosting facility. The ideal candidate will have a strong background in data center operations, including hardware installation, maintenance, and troubleshooting, as well as an understanding of network infrastructure. This role requires a proactive individual who can work efficiently in a fast-paced environment and is committed to maintaining the highest standards of data center uptime and availability.


Responsibilities:

  • Install, maintain, and troubleshoot servers, networking hardware, and other data center equipment.
  • Perform regular inspections and preventative maintenance on data center infrastructure to ensure optimal performance.
  • Monitor systems to detect issues proactively and respond to alerts to minimize downtime and service interruptions.
  • Assist with capacity planning and the implementation of new equipment and infrastructure upgrades.
  • Ensure compliance with all data center policies and procedures, including security protocols and disaster recovery plans.
  • Coordinate with vendors and contractors on equipment installation, maintenance, and repair activities.
  • Document all maintenance, repair, and service activities in detail.
  • Provide technical support and guidance to clients as needed.
  • Participate in a 24.7.365 Shift schedule.


Basic Qualifications:

  • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
  • 2+ years of experience in a data center or IT support role, preferably in a colocation environment.
  • Strong understanding of data center infrastructure, including power distribution, cooling systems, and network architecture.
  • Experience with server hardware, operating systems, and networking technologies.
  • Familiarity with industry standards and compliance requirements related to data center operations.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Strong communication and teamwork skills.
  • Certifications such as CompTIA A+, Network+, or equivalent are a plus.
  • Please be aware that this position requires the candidate to obtain a security clearance. For any security clearance, US Citizenship is required to proceed.


Our Commitment

We would love to have you join our team ECCO Select is committed to hiring and retaining a diverse workforce. ECCO Select’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.

Equal Employment Opportunity is The Law

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