Salesforce Administrator

4 weeks ago

Waltham, United States firstPRO, Inc Full time

We’re looking for a Salesforce release admin to join our ranks. In this position, you’ll be responsible for coordinating software releases with our Salesforce platform. You’ll play a critical role in ensuring the success of our release builds, installation procedures, source control management, and issue tracking. You’ll also work closely with our Quality Assurance team to ensure that final versions are up to organizational standards. In doing so, you’ll support our Salesforce release management objective to plan and execute application releases with a 99.5 percent accuracy rate.

Key Responsibilities

  • Automating application deployments by working with DevOps engineers and the Development team
  • Ensuring that application release candidates have met all security and compliance guidelines, tested successfully, and gained business approval and owner sign-off
  • Coordinating releases to production after business hours and based on service level agreement guidelines, and serving as the primary point of contact
  • Assessing the need for potential rollbacks during release implementation and obtaining the necessary approvals
  • Facilitating lessons-learned meetings for release issues and following through on resolutions
  • Assisting with release management activities to improve practices, processes, and projects that drive value for the business

Core Strengths

  • Excellent analytical and problem-solving abilities
  • Ability to manage multiple tasks and work in an Agile development framework
  • Outstanding organizational and prioritization skills
  • Effective oral and written communication skills

Additional Skills and Knowledge

  • BS or equivalent and 4–7 years of work experience in computer sciences or related field, or equivalent combination
  • Minimum 4+ years of software release experience with commercial off-the-shelf applications
  • Working knowledge of Microsoft Team Foundation Server/Azure DevOps and Microsoft Office tools
  • Willingness to occasionally travel overnight (in most cases by air)
  • Able to work outside of normal business hours, as your work schedule will be affected by project schedules
  • We’re looking for a Salesforce release admin to join our ranks. In this position, you’ll be responsible for coordinating software releases with our Salesforce platform. You’ll play a critical role in ensuring the success of our release builds, installation procedures, source control management, and issue tracking. You’ll also work closely with our Quality Assurance team to ensure that final versions are up to organizational standards. In doing so, you’ll support our Salesforce release management objective to plan and execute application releases with a 99.5 percent accuracy rate.
  • Key Responsibilities
  • Automating application deployments by working with DevOps engineers and the Development team
  • Ensuring that application release candidates have met all security and compliance guidelines, tested successfully, and gained business approval and owner sign-off
  • Coordinating releases to production after business hours and based on service level agreement guidelines, and serving as the primary point of contact
  • Assessing the need for potential rollbacks during release implementation and obtaining the necessary approvals
  • Facilitating lessons-learned meetings for release issues and following through on resolutions
  • Assisting with release management activities to improve practices, processes, and projects that drive value for the business
  • Core Strengths
  • Excellent analytical and problem-solving abilities
  • Ability to manage multiple tasks and work in an Agile development framework
  • Outstanding organizational and prioritization skills
  • Effective oral and written communication skills
  • Additional Skills and Knowledge
  • BS or equivalent and 4–7 years of work experience in computer sciences or related field, or equivalent combination
  • Minimum 4+ years of software release experience with commercial off-the-shelf applications
  • Working knowledge of Microsoft Team Foundation Server/Azure DevOps and Microsoft Office tools
  • Willingness to occasionally travel overnight (in most cases by air)
  • Able to work outside of normal business hours, as your work schedule will be affected by project schedules

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