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Change Management Manager

3 months ago

Waukegan, United States Intellectt Inc Full time

Role: Organizational Change Management

Location: Waukegan, IL (Remote)

Duration: 12 Months

Shift Timings: 8:30 AM to 5 PM

Job Responsibilities:

  • Leverage change management methodology and apply as appropriate for the business environment, adjusting as needed to ensure focus is on execution and impact for the people-side change driven by a transformation initiative
  • Develop Project OCM Approach and Strategy documents
  • Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
  • Develop and execute set of actionable and targeted change management plans, including communication plan, stakeholder management plan, change impacts, & training plan (if applicable)
  • Understand, communicate and contribute to IT organization change program goals & strategies
  • Provide leadership & implement change management process and tools to support change adoption
  • Support the design, development, delivery and management of communications
  • Lead change impact analyses, assess change readiness and identify key stakeholders
  • Confront and manage conflict in a constructive and timely manner. Highlight issues to the appropriate levels and take ownership to resolve them
  • Establish and maintain relationships with all levels across the company and external partners
  • Conducts change readiness (when applicable), change impact assessments, and post change management assessments to determine effectiveness of communication, training, change implementation and user understanding
  • Gain executive sponsorship, manage stakeholders, define stakeholder impacts, drive stakeholder awareness, guide business engagement (champion /super users)
  • Utilize innovative, creative approaches and continuous improvement to drive communications, training, change management and other human resources-related content to improve the absorption and adoption of key messages
  • Support the development of reference guides, FAQs, videos, scripting, workflows and other
  • documentation to complement training effort
  • Utilize creative, alternative approaches to traditional classroom training including e-learning, video, and self-directed method.


Experience:

  • Experience with major transformational, cultural change programs leading to new capabilities
  • Ability to apply a structured change management approach and methodology for the people-sided change caused by projects and change efforts
  • Experience with organizational design and organizational effectiveness tasks and delivery
  • Highly developed communication skills with expertise in producing organization-wide communications, communication strategy, including cascading messages, collateral, talking points, posters, job aids, presentations, etc.
  • Experience with project management approaches, tools, and phases of the project lifecycle
  • Demonstrated strong leadership skills, excellent active listening skills and ability to work effectively at all levels across the global organization


Minimum Education:

Bachelor’s Degree or higher in communications, training, organizational change management or information systems


Minimum Experience / Training Required:

  • Extensive experience (at least 5 - 7 years) leading change, communication, and training efforts for
  • multiple global, complex technology implementations
  • Prior consulting experience delivering projects and navigating client-facing environments
  • Design Thinking, Culture and Branding/Marketing experience preferred
  • LaMarsh, Prosci, CCMP or other Change Management Certification