Desktop Support Specialist

2 days ago


Moline, United States Sharp Brains Full time

Role: End User Computing (Desktop Analyst) L1-Onsite services

Experience/Skills:

● 2-4 years of experience in Onsite support

● Knowledge and experience on windows 7 OS

● Manage Desktop Devices (hardware, software and connectivity) incidents

through to resolution.

● Manage IMAC and desk side support services.

● Manage hard and soft break fix services for laptops and desktops.

● Provide standard and approved hardware and software (operating systems

and standard office applications) support and maintenance on Desktop (Field

Users) Devices for their entire lifecycle (including the remote management of

Desktop Devices using appropriate tools).

● Support, Manage, Optimize and Maintain the configuration and installation of

the Desktop, to include, but not limited to, patch updates, hardware

replacements, with spares provided by vendor.

● Experience with Service management tool – ex – Service now

● Should have good expertise on EUC tools, remote support tools, MS office

and outlook.

● Preferable to have a good understanding of Lync, VPN, and mobile device

support.

● Analyze Service Desk calls for Desktop Devices and incident data to identify

and advice Customer of any potential user training requirement and

automation.

● Ensure that each Desktop Device is installed with the appropriate Desktop

image.

● Manage Desktop Devices (hardware and software) incidents through to

resolution.

● Monitor security profiles and anti-virus software on all Desktop Devices and

take appropriate action in the event of non-compliance with security

requirements

● Provide VIP support for Desk side issues per contract and be point of contact

at the site for all IT related issues if no other IT support team unavailable like

for MI calls.

● Should be aware of ITIL process of Incident, Change, Problem, Service

Request and related activities like spare and buffer stock management

● Good to have – knowledge in AD and smart hands and feet support.

● Good to have – knowledge and experience of supporting MAC devices and

tablets



  • Moline, United States Meduit | Driving Revenue Cycle Performance Full time

    Position Summary: The User Support and Services Group (commonly referred to as IT Support or Tech Support) provides technology assistance to internal customers (the company's employees). They set up hardware and software, troubleshoot technical issues, and perform root cause analysis to reduce instances of technical problems. The Tech Support Group will...


  • Moline, United States Heunets Inc Full time

    Job Description: We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Services Required (SOW) • Computer imaging • Desktop support • General networking skills The Band 1 Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and...


  • Moline, United States Heunets Inc Full time

    Job Description: We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing...


  • Moline, United States Net2Source Inc. Full time

    Infrastructure/Operations Manager - Depot ManagementOnsite - Moline, ILContract Years of Experience: 10+ Years of ExperienceMust have done Asset management in Warehouse (laptop, desktop, printers, computer peripherals) 8-10 desktop/technicians guys are working already, they need a manager for themWhat are the top 3 skills required for this role?Windows and...


  • Moline, United States Acro Service Corp Full time

    Job Description:• To provide onsite deskside Tier 2 support performing the following dutiesJob Duties:Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow...


  • Moline, United States Meduit Full time

    The User Support and Services Group (commonly referred to as IT Support or Tech Support) provides technology assistance to internal customers (the company's employees). They set up hardware and software, troubleshoot technical issues, and perform root cause analysis to reduce instances of technical problems. The Tech Support Group will assist with hardware...


  • East Moline, United States Kelly Science, Engineering, Technology & Telecom Full time

    Job Title: Computer Support AssociateLocation: East Moline, IL, 61244Type: ONLY on W2 contract (NO C2C)Length: 12 monthsPay Rate – $26.43 per hourAdditional Information:• 3rd Shift - Onsite position (9:30PM to 6 AM)• Metatarsals are required on the first day** Visa sponsorship is not available, now or in the near future, for this position**This is 100%...


  • Moline, Illinois, United States IntelyCare Full time

    Supporting the health and well-being of post-acute residents is a vital role at IntelyCare. As a Nursing Support Specialist, you will provide high-quality care to residents in various settings, ensuring their physical and emotional needs are met. Your responsibilities will include measuring and monitoring vital signs, observing residents' conditions, and...


  • Moline, United States Entegee Full time

    Job DescriptionJob DescriptionSummary: Seeking a Computer Support Specialist to manage hardware setups, resolve technical issues, and ensure customer satisfaction.Job Requirements:1 year or more IT technical experienceExperience with hardware/new user setupCustomer service experienceDegree in Information Technology or equivalent experiencePreferred...


  • east moline, United States Kelly Science, Engineering, Technology & Telecom Full time

    Job Title: Computer Support AssociateLocation: East Moline, IL, 61244Type: ONLY on W2 contract (NO C2C)Length: 12 monthsPay Rate – $26.43 per hourAdditional Information:• 3rd Shift - Onsite position (9:30PM to 6 AM)• Metatarsals are required on the first day** Visa sponsorship is not available, now or in the near future, for this position**This is 100%...


  • Moline, United States Volt Full time

    Volt is immediately hiring for Supply Management Specialist in Moline, IL As a Supply Management Specialist, you will:Engage strongly with order fulfillment and factory team members in support of day-to-day factory operations.

  • Computer Support

    6 days ago


    East Moline, United States ATC Full time

    Some travel between local Quad City facilities as needed may be required. Weekly or less frequency within 10 miles. Will drive a John Deere Gator while in the factory after completing training.Job Description:• To provide onsite deskside Tier 2 support performing the following dutiesJob Duties:• Performs/monitors standard processes or operations that are...


  • East Moline, United States Aditi Consulting Full time

    3rd shift (10 pm to 6:30 am) Job Duties: Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues. Documents recording and/or distributing information....


  • Moline, Illinois, United States Cross Country Locums Full time

    Job Details:Seeking a skilled Anesthesiology Specialist to provide locum tenens support in a dynamic healthcare setting. The ideal candidate will have experience in OB anesthesia and be able to work independently.Key Responsibilities:Provide anesthesia services for a variety of cases, including general, ortho, uro, eyes, GYN, and endo procedures.Work...


  • Moline, United States kyyba Full time

    Position Title: Supply Management Specialist III Location: Moline, IL - 61265 1st shift, Onsite role Job description: Engage strongly with order fulfillment and factory team members in support of day to day factory operations and ensure tire and wheel availability Lead strong supplier relationships and drive capacity analysis conversations, delivery...


  • east moline, United States ATC Full time

    Some travel between local Quad City facilities as needed may be required. Weekly or less frequency within 10 miles. Will drive a John Deere Gator while in the factory after completing training.Job Description:• To provide onsite deskside Tier 2 support performing the following dutiesJob Duties:• Performs/monitors standard processes or operations that are...


  • east moline, United States ATC Full time

    Some travel between local Quad City facilities as needed may be required. Weekly or less frequency within 10 miles. Will drive a John Deere Gator while in the factory after completing training.Job Description:• To provide onsite deskside Tier 2 support performing the following dutiesJob Duties:• Performs/monitors standard processes or operations that are...


  • Moline, United States Robert Half Full time

    Job DescriptionJob DescriptionRobert Half is hiring a Supply Management Specialist for a contract position with John Deere, located in the Quad Cities area. This role requires hands-on engagement with factory operations to ensure the availability of critical components and supports John Deere’s commitment to delivering quality products. Location: Onsite,...


  • Moline, United States Robert Half Full time

    Job DescriptionJob DescriptionRobert Half is hiring a Supply Management Specialist for a contract position with John Deere, located in the Quad Cities area. This role requires hands-on engagement with factory operations to ensure the availability of critical components and supports John Deere’s commitment to delivering quality products. Location: Onsite,...


  • Moline, United States Volt Workforce Solution Full time

    Job DescriptionJob DescriptionVolt is immediately hiring for Supply Management Specialist in Moline, IL  As a Supply Management Specialist, you will:Engage strongly with order fulfillment and factory team members in support of day-to-day factory operations.Lead strong supplier relationships and drive capacity analysis conversations, delivery accountability,...