Application Engineering Lead

Found in: Appcast Linkedin GBL C2 - 2 weeks ago

Monroe, United States CIRCOR International, Inc. Full time

CIRCOR International is a global manufacturer specializing in highly engineered, complex, and severe environment products that serve long-term, high growth infrastructure markets, including oil and gas, power generation, industrial, and aerospace & defense.


CIRCOR. Excellence in Flow Control.


We are ~3100 people servicing customers in over 100 countries, with a

shared purpose of keeping society safe, productive and moving. Together we make

the products that endure some of the most severe service and mission critical

applications on earth. All around it, deep below it and far above it. But we

are more than the products we make. We are more than the sum of our parts.

We are people empowered with the means, the expertise, and the company to

change the world. We are CIRCOR.


Application Engineer Product Lead

LOCATION: Monroe, NC


POSITION OVERVIEW


The Applications Engineering Product Lead will be responsible for all aspects of the Applications Engineering team assigned to a specific CIRCOR product. They will be expected to contribute to the alignment of Global standards; including but not limited to customer specifications, requests for quotes, proposal development, product information, front-line technical support, and special requests. This position requires a change agent with a proven track record in high-mix, low-volume manufacturing and engineered-to-order (ETO) environments capable of driving process improvement through the application of lean tools. This position will ensure that end-to-end business practices are aligned with system applications to provide world class application and technical support to our customers.


Principal Activities

  • Work with functional leadership to develop & execute strategy to streamline end-to-end processes in order to service our customers technical inquiries more effectively
  • Establish & maintain operational excellence standards around contract review, order entry, requests for quote, order status, product information, & special requests
  • Build a high-performing team transforming culture to highly customer-oriented & technically savvy with a high degree of results & accountability focus
  • Enhance and strengthen existing daily management practices through strong Key Performance Indicators (KPI) management, failure mode identification, & problem solving


JOB REQUIREMENTS


Education & Experience

  • Four-year college degree in an applicable field (Mechanical Engineering) and no previous related experience OR equivalent combination of education and experience functionally in, Engineering, Operations, or Business required
  • 5-7 years of combined experience within Applications Engineering or Customer Service, with at least 5 years in a technical capacity producing technical proposals. Experience with rotating equipment, such as motors or pumps is strongly preferred.
  • Experience with multiple site locations preferred.


Knowledge Skills & Abilities

  • Experienced in a High-mix/low-volume industrial manufacturing with an “Engineered to Order” mindset
  • Exceptional data analytics & strong ability to perform in a metric driven environment
  • Proven track record as a Subject Matter Expert
  • Expert with Sales & Application tools (CRM, selectors, configurators, etc.)
  • Must be a strong influencer, driven solely by data and facts.
  • Experience with lean principles
  • Potential travel is minimal

US Citizenship required due to nature of work


CIRCOR is an EEO Employer of Females/Minorities/Veterans/Individuals with Disabilities

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