IT Support Engineer

2 weeks ago


Gainesville, United States Franklin Fitch Full time

We are recruiting for an IT Support Engineer to join a growing IT managed service provider in Northeast Atlanta. The role will play a key role in supporting a varied portfolio of clients across their IT environments.


Role:

  • Troubleshooting a variety of customers IT environments.
  • Providing 1st class technical and customer support.
  • Offering field support/client visit services.
  • Liaising with varied stakeholders on service improvements and improvement projects.


Requirements:

  • IT Troubleshooting and Technical Support skills
  • Field Service and Maintenance & Repair experience
  • Strong communication and problem-solving abilities
  • Excellent customer service skills
  • Knowledge of networking and hardware
  • Ability to work independently and in a team


Interested? Apply directly for immediate consideration



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