Director of Benefit Operations

2 months ago

Linthicum Heights, United States Masters, Mates & Pilots Benefit Plans Full time

The Masters, Mates and Pilots Benefit Plans (“the Plans”) located in Linthicum Heights, Maryland, are currently seeking a Director of Benefit Operations (“Director”), reporting directly to the Administrator. The Director is responsible for overseeing all aspects related to the administration of the Masters, Mates & Pilots Benefit Plans and ensuring the Plans’ goals and objectives are met. The Director works collaboratively with, and provides support to, the Administrator and also supervises the operational and IT directors and managers. This is a hands-on position that requires an experienced benefits professional who is able to function effectively with minimal direction. This role offers the opportunity for growth, as the ideal candidate will be an experienced leader who can make an immediate impact while learning the Plans and organization so that they will be in a position to assume the Administrator (top) position in the future. The Director is required to work in the office on a full-time basis (this is not a remote position).


The Plans include seven multiemployer benefit plans that were established pursuant to collective bargaining agreements between signatory companies and the International Organization of Masters, Mates & Pilots (“MM&P”), and provide health, pension, vacation, training and 401(k) benefits primarily to members of MM&P.


MM&P members are professional mariners that include US-Coast Guard licensed masters and mates on US-flag commercial vessels on international voyages, on the inland waterways and on civilian-crewed ships in the federal government fleet, and masters, mates and other marine personnel who work on tugs, ferries, dredges and harbor tour vessels throughout the United States.


Key Responsibilities


  • Oversee day-to-day operations: Ensure financial and operational accuracy and compliance of the administration of the plans; establish and monitor operational policies, procedures and performance standards to ensure efficiency, accuracy and prompt, accurate service to participants; review difficult or complex benefit appeals, inquiries or escalated customer service issues; communicate plan and policy changes to the staff as needed; network regularly with professional organizations and colleagues in the industry; coordinate, prepare materials for, and attend Board and Committee meetings as needed.
  • Participate in strategic planning: Participate in business planning and budgeting process; support and monitor progress of implementation of organizational and strategic initiatives and other projects.
  • Oversee supervision of staff: Lead and mentor a team of 36 directors, managers and staff members; monitor staff performance to ensure that employees are performing their jobs effectively and efficiently; confirm that appropriate staffing levels are maintained. Work with HR Manager to hire, train and manage staff members to make sure that they have the skills needed to perform their jobs effectively.
  • Ensure compliance: Maintain an understanding of ERISA, IRC, DOL and other requirements and other areas of fiduciary responsibility that arise in the administration of the plans; confirm compliance with relevant plan statutes, regulations and requirements; consult with outside professionals on compliance matters as needed; make sure that government mandated forms and filings are completed timely; maintain a working knowledge of plan provisions for all benefit plans.
  • Ensure adequate systems and technology: Ensure systems are maintained and updated to support the Plans’ recordkeeping, benefit processing and participant service needs; support IT staff with the implementation of new benefits administration systems, tools and technologies.


Requirements


The ideal candidate will meet the following requirements:


  • Work Experience: Minimum of ten (10) years of experience in benefits (retirement and health) administration/operations required. Minimum of seven (7) years of management experience required, including direct experience with executive-level decision making and interaction with executive management. Experience with Taft-Hartley benefit funds and working in a collectively bargained environment preferred.
  • Educational Background: Bachelor’s degree or commensurate related experience required. Advanced degree or certifications (e.g., CEBS) preferred.


Special Skills or Credentials:


  • Experience with multiemployer fund operations and knowledge of pension, health and related employee benefit plans as well as related governmental/legislative regulations.
  • Ability to interpret financial and operating information.
  • Demonstrated leadership skills, excellent judgment and strong work ethic.
  • Ability to direct and develop managers and staff in area of employee benefit administration.
  • Exceptional interpersonal and communication skills.
  • Ability to act with integrity and confidentiality at all times.
  • Strong negotiation, conflict resolution and problem-solving skills.
  • Excellent organizational skills and attention to detail.
  • Strong project management skills, including the ability to multi-task and prioritize effectively in order to meet deadlines.
  • Flexible, team player that can lead effectively as well as provide support to others in leadership roles.
  • Proficiency with current technologies, including benefits administration software and MS Office suite.


COVID 19 Vaccination Policy: There is a mandatory COVID 19 vaccination policy. Proof of vaccination prior to starting employment is required. Accommodation requests will be considered as mandated by law.


To Apply


The Plans offer a competitive salary commensurate with experience as well as a comprehensive benefits package that includes fully employer paid health plan coverage, a defined benefit plan, a defined contribution plan and a generous time off policy. The Plans are an affirmative action employer and encourage applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, or disability.


To apply, please send your resume and salary requirements to atcresumes@segalco.com. Please include job reference code 0724MMPDBOLI in the subject line or with your application.

  • Assistant Director

    2 months ago

    Linthicum Heights, United States The Goddard School of Linthicum, MD Full time

    Benefits: Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Opportunity for advancement The Goddard School® located in Linthicum is looking for a motivated, self-starter for an Assistant Director position...

  • Assistant Director

    2 months ago

    Linthicum Heights, United States The Goddard School of Linthicum, MD Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryDental insuranceEmployee discountsHealth insurancePaid time offTraining & developmentVision insuranceOpportunity for advancement The Goddard School located in Linthicum is looking for a motivated, self-starter for an Assistant Director position at our School. The ideal...

  • Executive Director Department of Defense Cyber Crime Center

    2 weeks ago

    Linthicum Heights, United States Department of The Air Force Full time

    Duties The position serves as the Executive Director, DoD Cyber Crime Center (DC3). DC3 is designated as a federal cyber center by National Security Presidential Directive 54 / Homeland Security Presidential Directive 23, and as a DoD center of excellence for digital/multimedia (D/MM) forensics by DoD Directive 5505.13E. The Secretary of the Air Force is...

  • Director of Operations

    3 months ago

    Linthicum Heights, United States Island Hospitality Management Full time

    Job DescriptionJob DescriptionDescription:As our Director of Operations, you will supervise the Housekeeping and Front Desk Departments. You will be responsible for ensuring the overall success of the front desk, guest satisfaction, and product quality standards are being met or exceeded.This position may require flexible scheduling...

  • Director, Privacy

    3 months ago

    Linthicum Heights, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionThe University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical...

  • Project Operations Manager, Nonprofit

    2 weeks ago

    Linthicum Heights, United States National Adoption Association Full time

    Job DescriptionJob DescriptionJoin a team that makes a difference in the US foster care system!NAA is seeking a Project Operations Manager to join its team!Overview: The AdoptUSKids Project Operations Manager will provide management necessary to actualize the goals of the program through support of the leadership team, the team working with child welfare...

  • Project Operations Manager, Nonprofit

    3 weeks ago

    Linthicum Heights, United States National Adoption Association Full time

    Job DescriptionJob DescriptionJoin a team that makes a difference in the US foster care system!NAA is seeking a Project Operations Manager to join its team!Overview: The AdoptUSKids Project Operations Manager will provide management necessary to actualize the goals of the program through support of the leadership team, the team working with child welfare...

  • System Supply Chain Logistic Director

    4 weeks ago

    Linthicum Heights, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionThe University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of...

  • Nonprofit Project Operations Coordinator

    4 days ago

    Linthicum Heights, Maryland, United States National Adoption Association Full time

    Job OverviewMake a meaningful impact in the child welfare sectorThe National Adoption Association is in search of a Project Operations Manager to enhance its operational framework.Position Summary:The Project Operations Manager will play a crucial role in facilitating the objectives of the AdoptUSKids initiative by providing essential support to the...

  • Associate Director

    3 weeks ago

    District Heights, United States County of Prince George's Maryland Full time

    Come join our team! Prince Georges County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and Director, Retirement, Benefits, Associate, Operations, Project Management

  • Director of Operations

    3 months ago

    Shaker Heights, Ohio, United States University School Full time

    University School is seeking a Director of Operations who will be responsible for providing operational and strategic oversight, management, and planning of all aspects of the daily physical operations, maintenance, and security of the School's two campuses and respective operations. The Director of Operations manages and has oversight over Facilities (which...

  • intelligence operations specialist

    2 months ago

    Linthicum Heights, Maryland, United States USAJobs Full time

    DutiesThe selectee will serve in this role for 36 months. A one-year extension of this assignment may be granted based on mission need, supervisory approval, and host agency approval. DCSA will reassign you to another position at the conclusion of your participation as an LNO. At least six months before the end of the LNO assignment, your Directorate will...

  • Director, Product Implementation

    1 month ago

    Linthicum Heights, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionThe University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical...

  • Director, Product Implementation

    4 weeks ago

    Linthicum Heights, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionThe University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical...

  • Director, Product Implementation

    3 weeks ago

    Linthicum Heights, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionThe University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical...

  • Director, Privacy

    4 weeks ago

    Linthicum, Maryland, United States University of Maryland Medical System Full time

    Job DescriptionThe Director, Privacy and Data Protection is a key system shared services role that is responsible for leading and overseeing UMMS privacy and data protection program development, implementation, and maintenance. This includes facilitating adherence to all relevant UMMS privacy and data protection policies and procedures, as well as privacy...

  • Director, Privacy

    4 weeks ago

    Linthicum, United States University of Maryland Medical System Full time

    Job DescriptionThe Director, Privacy and Data Protection is a key system shared services role that is responsible for leading and overseeing UMMS privacy and data protection program development, implementation, and maintenance. This includes facilitating adherence to all relevant UMMS privacy and data protection policies and procedures, as well as privacy...

  • Director, System Contracting

    2 months ago

    Linthicum Heights, United States University of Maryland Medical System Full time

    Job DescriptionI. General SummaryUnder limited supervision, is responsible for planning, organizing and directing the Medical System’s corporate contracting activities with a focus on total supply chain costs, quality & process improvements, establishing the supply chain as a core competency and an opportunity for innovation, extended system integration...

  • Manager, Coding Operations

    1 week ago

    Linthicum Heights, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionRenowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.  Come join UMMC and discover the atmosphere where talents and ideas come together to enhance...

  • Privacy Analyst

    2 weeks ago

    Linthicum Heights, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionThis position requires being onsite Monday, Tuesday and Wednesday. The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of...