Operations Associate

2 months ago

San Francisco, United States Unified Vision Full time

About Us

At Unified Vision, our mission is clear— to redefine behavioral health with AI-powered platforms. We aim to solve the overwhelming administrative complexities that devour 40% of the industry’s operating margin. We focus on incubating and scaling businesses across various behavioral health fields, using technology to drive operational success and deliver exceptional outcomes. Our innovative platforms support providers in streamlining administrative tasks so that they can focus on delivering high-impact care. Backed by top-tier investors like General Catalyst, 8VC, and Softbank, Unified Vision is positioned for rapid growth and innovation. Join us in leading the way in advancing healthcare with AI-driven solutions.


About the Role

Unified Vision is seeking a highly organized, proactive, and motivated Operations Associate to join our dynamic team. As a bicoastal company with offices in New York and San Francisco, we need someone who is excited about managing operations across multiple locations. This role is integral to ensuring our day-to-day operations run smoothly and the team is operating efficiently. You will report directly to the Chief of Staff and act as a mini-chief of staff, playing a critical role in supporting our growing team. You should be comfortable navigating the dynamic and often unpredictable nature of building early-stage companies and working with executive stakeholders. The ideal candidate has previously supported founders, partners, or entrepreneurs.


Key Responsibilities

Operations Management:

  • Oversee Company Systems: Manage operational platforms like Rippling, maintain the company org chart, and drive recruiting initiatives.
  • Process Improvement: Collaborate with the Chief of Staff to streamline operational processes and enhance efficiency.
  • Policy Implementation: Assist in developing and implementing company policies and procedures.
  • Employee Onboarding: Support the onboarding and offboarding processes to ensure a seamless experience for new and departing employees.
  • Cross-Functional Coordination: Work closely with HR, finance, and other departments to ensure compliance and smooth operations.

Office Management:

  • Day-to-Day Operations: Ensure the San Francisco and New York offices run efficiently, providing a productive environment for a team of approximately 10 people.
  • Inventory Management: Oversee procurement and inventory of office supplies and equipment.
  • Event Coordination: Organize and prepare the office for meetings with investors, advisors, and clients.
  • Vendor Relations: Manage relationships with vendors and service providers to maintain office facilities.

Executive Support

  • Scheduling: Assist the Chief of Staff and executive team with scheduling meetings, calls, and events.
  • Meeting Preparation: Prepare agendas, document meeting minutes, and track follow-up actions.
  • Confidentiality: Handle sensitive information with the highest level of discretion and professionalism.
  • Communication Liaison: Act as a point of contact between executives and internal/external stakeholders to facilitate clear and effective communication.


Qualifications

  • 2-4 years in operations, office management, or similar roles, preferably within tech startups, incubators, or venture capital firms.
  • Exceptional ability to prioritize tasks and manage multiple projects simultaneously.
  • Excellent verbal and written communication abilities.
  • Self-motivated with a strong attention to detail and a problem-solving mindset.
  • Familiarity with operational tools and software such as Rippling, Microsoft Office Suite, Google Workspace, and scheduling platforms.
  • Based in San Francisco or New York and willing to work in the office 5 days a week.

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