Senior Business Analyst-100% Fully Remote

2 months ago

Phoenix, United States DataStaff, Inc. Full time
About the job

DataStaff, Inc. is seeking a Senior Business Analyst for a long-term contract opportunity with one of our direct clients in Hartford, CT


*This is a hybrid position, 20% will be onsite


Responsibilities:

  • Serve in the capacity of a Business Analyst/Child Welfare Expert, collaborating with the technical and business staff in support of business process.
  • Analyze and complete documentation for in the area of child welfare
  • Work collaboratively with the technical staff, regional and central office staff, and community partners, including the Judicial System; participate in LEAN events to map out business processes to streamline and reduce inefficiencies
  • Assess business readiness and participate in organizational change management activities
  • Coordinate with social work staff for system development and design
  • Assistance with training plans for new development
  • Coordinate closely with internal and external users
  • Assist in testing, training plans, communications and business readiness plans.
  • Analyze and document policy/practice changes and work with the policy and/or change management
  • Participate in time studies in preparation for caseload weighting changes in the new system
  • Assist in documentation for vendor procurement and federal compliance/reimbursement.
  • Work with the team to ensure any new development meets the business needs and criteria necessary for Child Welfare staff including but not limited to:
  • The analysis of business processes and change management and business organizational readiness initiatives to support development and design
  • Working with the project team and sprint teams to fully engage the business partners to ensure a proper business functionality in the new system as a Product Owner/Product Manager.
  • Facilitation of meetings, presentations and/or design sessions.
  • Outreach to community partners/providers including data exchanges/interfaces.


In the role of the Child Welfare Expert, the following services are required:

  • Assistance in the preparation and facilitation of LEAN Events, business process mapping and requirements gathering.
  • Assistance in developing project documents.
  • Excellent communication, presentation, collaboration, writing and interpersonal skills.
  • Demonstrated ability to work collaboratively to deliver business and technical value, including collaboration with community partners/agencies.
  • Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision.
  • Must have very strong abstract thinking and problem-solving skills.
  • Provide guidance and training to agency staff as needed.
  • Coordinates with the other project team members on issues dealing with matters that cross domains and have dependencies, and helps define, document and communicate with the entire team.
  • Interface with the user(s) and sponsor(s) and other stakeholders in order to determine their (evolving) needs.
  • Reviews documentation and collaborates with development group, Product Owners, System Teams, and stakeholders to ensure best overall documentation is always available.
  • Generates products such as business cases, feature/requirement documents, user stories, acceptance criteria, lean notes, meeting notes, decisions, action items, risks, presentations, and training materials.
  • Identifies business trends and needs utilizing real data and staff feedback.
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
  • Communicates key insights and findings to team members.


Knowledge and Skills:

  • For this position, the candidate shares experience and intelligence in the field of child welfare/human services with the team to plan and accomplish goals, elicit customer/business feedback, as well as a participation in trainings. In addition, the agency requires an experienced professional demonstrating the following knowledge and skills:5+ Years’ Experience in Child Welfare or related field
  • Product Owner and/or Product Manager certification a plus
  • Knowledge of DCF’s mission, policy, practice, state agencies and community partners/service providers
  • Knowledge of agile development methodologies, including developing acceptance criteria
  • Knowledge of case management systems and modern web-based capabilities/applications
  • Knowledge of, requirements gathering and documentation processes
  • Experience in facilitating large groups for presentations, LEAN Events and trainings a plus
  • Experience in analyzing data to draw business-relevant conclusions


Desired Skills:

  • 4 - 6 Years - Problem Solving Skills
  • 4 - 6 Years - Communication skills both verbal and written
  • 4 - 6 Years – Microsoft Office


This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.


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