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Client Manager | HVAC/R and Plumbing Service

3 months ago

Nashville, United States AMS Industries, Inc. Full time

AMS Industries, Inc. is a MEP+ contracting firm serving the commercial, industrial, refrigeration, and nuclear industries (PMT). With over 60 years of existence, AMS has grown from a small refrigeration contractor with a few employees to a multi-discipline and multi-market MEP contractor with more than 500 employees. We strive to meet our commitments to clients, develop our people, and improve our communities. We are an equal-opportunity employer.


Located in our beautiful Nashville, TN facility and reporting to the Associate Vice President, the Client Manager – HVAC/R and Plumbing Service will identify and acquire new customers and support existing clients to secure profitable HVAC/R and plumbing services and maintenance agreements. You will excel at building and maintaining positive relationships with customers from first contact to closing the deal.


Responsibilities:

  • Manage contract and non-contract accounts.
  • Estimate and manage HVAC/R and plumbing service projects of various sizes.
  • Continually update/maintain CRM.
  • Participate in the AMS client outreach/metrics program.
  • Maintain a culture of cooperation/lead sharing between other AMS business groups and maintain a “we are selling AMS” mindset.
  • Continually seek out new business opportunities by:
  • Leveraging existing AMS client relationships.
  • Thinking “outside of the box” so that all potential opportunities are considered.
  • Attending industry events.
  • Networking with potential clients.
  • Discussing ideas with AMS Management and other AMS business groups.
  • Provide continual lead sharing and collaboration with other AMS business groups.
  • AMS encourages networking from time to time, which requires attendance at functions that occur after hours and weekends.
  • Assist and complement the administration and support services of the department to achieve maximum quality, efficiencies, and optimum growth, as well as corporate profitability.

Qualifications:

  • College degree or equivalent work experience in the HVAC/R, plumbing, or construction industry.
  • 5+ years of HVAC/R or Plumbing Service sales experience.
  • Extensive sales experience with proven successful relationship building and selling of service contracts and repeat business; strongly preferred.
  • Ability to communicate effectively both verbally and written to varied levels of audiences.
  • Ability to work independently, a self-starter who is both goal-oriented and customer-oriented.
  • Demonstrated competency in closing deals through effective negotiations.



What we offer:

  • Health Insurance and ESOP (Employee owned) package.
  • Health Reimbursement Arrangement (HRA) with Medical PPO
  • FSA and Dependent Care
  • 401K Matching
  • Paid Maternity & Paternity Leave
  • Generous PTO roll-over policy
  • Social events and outings throughout the year