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Senior Network Engineer

2 months ago

Plano, United States Insight Global Full time

Client is looking for a Senior Network Engineer in the Plano, TX area.


Must haves:

7-10 years experience in network engineering

Strong Cisco background and Juniper experience

Heavy LAN/ WAN background

Experience in network design best practices, build out and support migrations

Experience with SDWAN, MPLS, OSPF, EIGRP

Project lead/ customer facing experience- vendor management, design new build outs, migrations, etc.

Experience in network escalation role, able to support tier 3 issues

Fundamentals of Networking and demonstrated experience supporting large-scale enterprise network environments.


Pluses:

CCNP


Day to day:

An employer is looking for a Senior Network Engineer in the Plano, TX area. You will primarily be supporting the customers enterprise network environment and leading various network related projects correlated to network design, migrations, and new build outs. You will own these projects as the lead, interface with customers, manage the related vendors and support the customer needs based on priority. You will also act as a point of escalation for any tier 3 issues that are escalated from the NOC. Additional tasks will include:


• Ensure that all service deliverables are clearly defined and communicated internally and externally.

• Serve as an escalation point to resolve network operation issues and coordinate resolution of high impact issues.

• Take over network operation supports fully from network implementation team after the cutover/change of new network environment.

• Take ownership of network service delivery and be responsible for providing excellent network operation services to customers and achieving the organization's goals.

• Coordinate service delivery functions with operational activities, resources, and processes that provide support for troubleshooting, maintenance, provisioning, and technical assistance.

• Have the authority to make quick decisions to resolve customer issues and work with various teams to identify issues and implement measures from a network service delivery perspective.

• Create trouble report and route cause analysis in the event of major outages.

• Leads defined and regular reporting sessions to meet performance targets.

• Prepares cost estimates for staff resources, vendors, consultants, hardware, and service costs (i.e. WAN, Internet, voice circuits, etc.)

• Manage issues, risks, change controls, and status reporting.