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Quality Assurance Manager

6 months ago

Bossier City, United States Fusion Cell Full time

Full job description


Our client is searching for a safety-oriented Quality Manager in their Bossier City, LA plant. As a Quality Manager, you will be responsible for the implementation of a quality culture throughout the business, so every employee understands the requirements of our customers and can produce a quality product. The primary focus of the Quality Manager is to manage the quality control systems throughout the plants, including the quality certifications, process operating standards and corrective action implementation.


What You’ll Do:

  • Provide leadership to the organization to help drive a proactive approach leading to improvements in design, manufacturing, suppliers, and customers
  • Partner with Manufacturing Operations to solve quality problems while maintaining manufacturing efficiencies, meeting competitive business deadlines and increasing customer satisfaction levels
  • Ensure that internal processes and metrics are aligned to create highest product quality and highest customer service
  • Strengthen quality systems and ensure Corporate and plant processes are implemented and adequately followed
  • Drive improvements in all areas of operations, focusing on key performance indicators and key plant processes
  • Build strong relationships with customers
  • Support plant as necessary with root cause analysis, 8D, problem solving, lessons learned while driving consistent improvements
  • Assist plant with the deployment of corporate quality policies, auditing practices and ensuring adherence to company's Quality and Regulatory strategies in accordance with the established strategic plan
  • Assist plant with deployment and implementation of customer requirements and specifications as applicable; serve as escalation point for all customer issues for the respective accounts
  • Ensure communication between operations & customers to ensure the delivery of the best product


What You’ll Need:

  • 7 years industrial experience in Quality Engineering/Quality Management in manufacturing, with operational background - hands on, plant level experience
  • 3 + years’ experience in an oversight role leading teams
  • Excellent communication skills
  • Ability to develop strong relationships with customers and plant level teams
  • Ability to facilitate collaboration and communication with all operational teams
  • Strong presentation skills - both presentation development (Power Point) and presentation delivery