Field Application Specialist

4 weeks ago

Seattle, United States COPAN Diagnostics, Inc. Full time

FIELD APPLICATION SPECIALIST


Job Summary:

The Field Application Specialist is responsible for high-level technical and application training to Copan’s customers. The primary focus of this position is to assist on-site customer installations, contributing to the development and implementation of training programs, and developing technical communications and change management initiatives for WASP, WASPLab and Liquid Based Microbiology (LBM) customers in the US and Canada. This position reports to Copan Diagnostics Inc. CEO and the US Field Application Specialist Manager.


Supervisory Responsibilities: 

·        None

 Duties/Responsibilities:


·        Conducts comprehensive user training on WASP and WASPLab to customer competency, optimal utilization, and self-sufficiency.

·        During installations FAS may be required to be at site of installation for up to 10 weeks Monday through Friday.

·        Demonstrates proficiency in application of COPAN’s instruments and software by uncovering customer’s needs, implementing customized solutions, and facilitating rapid adoption.

·        Collaborates with Field Service to enhance customer experience.

·        Ensures that the level of knowledge and trust in WASP and WASPLab is optimal at different customer sites.

·        Drives implementation process and optimal utilization of COPAN’s automation.

·        Conducts product demonstrations, while promoting product value to support the sales of COPAN automated platforms at tradeshows, workshops and customer sites as needed.

·        Assists regional sales associates during the implementation of WASP and WASPLab.

·        Contributes to laboratory workflow productivity by maximizing the efficiency of the product training.

·        Routinely checks that the configuration of COPAN’s automation is optimal and that customers are running QC procedures properly.

·        Work with the sales team to ensure maximum utilization of COPAN products (i.e. ESwab, FecalSwab and broths, etc.).

·        Work with the sales team and customer for ESwab, FecalSwab and LBM validations and implementation.


Required Skills/Abilities: ·        Excellent communication and interpersonal skills, including conflict resolution and troubleshooting skills.

·        Superior presentation and demonstration of products.

·        Knowledge of workflow aspects as they relate to the laboratory important to the system implementation.

·        Coordination of training rotations and schedules within the laboratory to achieve cross training for all operators on all shifts.

·        Flexibility and ability to initiate new assignments and successfully complete them.

·        Attention to detail, constantly and persistently striving for excellence in technical and customer facing skills.

·        Superior project management abilities, leading conference calls, teaching, motivational and organizational skills with a proven track record of accomplishments.

·        Professionalism in customer, cross-team interactions with high concern for customer needs and expectations.

·        Knowledge and experience of technical and application support.

·        Energetic and positive attitude, able to communicate the organizational vision and goals, and guiding team members in achieving these goals.

·        Computer literacy required.

·        Ability to travel domestically and internationally.

·        Ability to be on call during evening/weekend as needed.


Education and Experience: 

·        B.S. Degree or equivalent work experience required, preferably in Medical Technology, Biological Sciences, or Microbiology.

·        Minimum 2 years’ relevant work experience in a clinical laboratory setting.

·        Prior field experience in technical clinical training preferred.

 Physical Requirements: 

·        Must be able to sit for long periods on airplane or in an auto to reach job destinations.

·        Must be able to have manual dexterity to operate equipment and tools required on the job.

·        Must occasionally lift and/or move up to 25 lbs.

·        Must be able to occasionally crouch, kneel, and/or duck into tight spaces of the equipment.

·        The employee will be required to stand for long periods of time. Kneeling and crouching for extended periods is also necessary.

 Working Conditions:

·        While performing the duties of this job, the employee is regularly exposed to a lab environment.

·        The employee is frequently exposed to moving mechanical parts.

·        The employee is occasionally exposed to bodily fluids and biological contaminants. PPE (Personal Protective Equipment) is required.

·        The noise level in the work environment is usually moderate.

 

Job Type: Full-time


Ability to Travel: 80%

Experience Level: Mid-Level


Please send all resumes to : jennifer.zemba@copangroup.com

  • Field Application Specialist

    2 weeks ago

    Seattle, Washington, United States Copan Diagnostics Full time

    FIELD APPLICATION SPECIALIST Job Summary: The Field Application Specialist is responsible for high-level technical and application training to Copans customers. The primary focus of this position is to assist on-site customer installations, contributing to the development and implementation of training programs, and developing technical communications and...

  • Field Application Specialist

    4 weeks ago

    Seattle, United States COPAN Diagnostics, Inc. Full time

    FIELD APPLICATION SPECIALISTJob Summary:The Field Application Specialist is responsible for high-level technical and application training to Copan’s customers. The primary focus of this position is to assist on-site customer installations, contributing to the development and implementation of training programs, and developing technical communications and...

  • Risk Investigator/Field Specialist

    4 weeks ago

    Seattle, United States TEKsystems Full time

    TEKsystems Risk Investigator/Field Specialist Seattle , Washington Apply Now The Client is looking for is looking for high-judgment individuals to join us as a Field Specialist. Individual will be responsible for conducting on-site audits at retail counters within a defined territory to ensure adherence to established standards, processes, and procedures....

  • Field Applications Engineer

    4 weeks ago

    Seattle, United States LHH Full time

    Job Title: Applications Field Engineer (Remote, 40% Travel)Job Description: As an Applications Field Engineer, you'll support sales and provide technical solutions to clients. This remote role requires 40% travel for on-site client support, product demonstrations, and integration assistance. You will work closely with customers to understand their...

  • Field Application Engineer

    4 weeks ago

    Seattle, United States Delta Electronics Americas Full time

    Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the...

  • Field Application Engineer

    1 month ago

    Seattle, United States Delta Electronics Americas Full time

    Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the...

  • Field Applications Engineer

    4 weeks ago

    Seattle, United States LHH Full time

    Job Title: Applications Field Engineer (Remote, 40% Travel)Job Description: As an Applications Field Engineer, you'll support sales and provide technical solutions to clients. This remote role requires 40% travel for on-site client support, product demonstrations, and integration assistance. You will work closely with customers to understand their...

  • Field Application Associate

    1 month ago

    Seattle, United States Quidel Corporation Full time

    The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with...

  • Risk Investigator/Field Specialist

    1 month ago

    Seattle, United States TEKsystems Full time

    Description: The Client is looking for is looking for high-judgment individuals to join us as a Field Specialist. Individual will be responsible for conducting on-site audits at retail counters within a defined territory to ensure adherence to established standards, processes, and procedures. The primary objective is to evaluate and ensure that the retail...

  • Field Collection Specialist

    3 weeks ago

    Seattle, United States CEG Full time

    Data Collection Specialist (Asset Tagging)CEG is seeking a Contract Data Collection Specialist to support our client who is providing dynamic solutions dedicated to optimizing asset management solutions for their clients. They specialize in helping businesses efficiently track and manage their valuable assets, providing them with the tools and expertise...

  • Risk Investigator/Field Specialist

    1 month ago

    Seattle, United States TEKsystems Full time

    Description: The Client is looking for is looking for high-judgment individuals to join us as a Field Specialist. Individual will be responsible for conducting on-site audits at retail counters within a defined territory to ensure adherence to established standards, processes, and procedures. The primary objective is to evaluate and ensure that the retail...

  • Business Territory Manager Specialist- Seattle

    2 weeks ago

    Seattle, United States Treatment Placement Specialist - Seattle, WA Full time

    Overview If you are a highly motivated sales professional with a desire to change lives then Acadia Healthcare is the ideal opportunity for you. We are looking for self-starters who want to help families in need by promoting a network of world class treatment facilities, managing a defined territory and contributing to the industry with your expertise in...

  • Field Applications Engineer

    4 weeks ago

    Seattle, United States Amphenol Corporation Full time

    AMPHENOL GLOBAL INTERCONNECT SYSTEMS Who We Are & What We Do: AGIS proudly stands as a leader in innovating the design and production of cutting-edge electro-mechanical cable assemblies and Value-Add Interconnect solutions. Our impact spans diverse markets, including Information Technology, Data Communications, Mobile Networks, Industrial, Heavy Equipment,...

  • Field Application Engineer

    6 days ago

    Seattle, United States AirTies Full time

    Airties is the most widely deployed provider of smart Wi-Fi solutions to operators around the globe. Airties provides broadband operators with a full portfolio of advanced Wi-Fi solutions, including Mesh software for gateway Wi-Fi enhancement, Wi-Fi extenders, set-top boxes, apps and cloud-based Wi-Fi performance monitoring & real-time troubleshooting tool...

  • Field Application Engineer

    4 days ago

    Seattle, United States AirTies Full time

    Airties is the most widely deployed provider of smart Wi-Fi solutions to operators around the globe. Airties provides broadband operators with a full portfolio of advanced Wi-Fi solutions, including Mesh software for gateway Wi-Fi enhancement, Wi-Fi extenders, set-top boxes, apps and cloud-based Wi-Fi performance monitoring & real-time troubleshooting tool...

  • Field Application Engineer

    1 week ago

    Seattle, United States Airties Full time

    Airties is the most widely deployed provider of smart Wi-Fi solutions to operators around the globe. Airties provides broadband operators with a full portfolio of advanced Wi-Fi solutions, including Mesh software for gateway Wi-Fi enhancement, Wi-Fi extenders, set-top boxes, apps and cloud-based Wi-Fi performance monitoring & real-time troubleshooting tool...

  • Field Application Engineer

    1 week ago

    Seattle, United States Airties Full time

    Airties is the most widely deployed provider of smart Wi-Fi solutions to operators around the globe. Airties provides broadband operators with a full portfolio of advanced Wi-Fi solutions, including Mesh software for gateway Wi-Fi enhancement, Wi-Fi extenders, set-top boxes, apps and cloud-based Wi-Fi performance monitoring & real-time troubleshooting tool...

  • Senior Field Clinical Specialist

    3 weeks ago

    Seattle, United States Stryker Corporation Full time

    Why join Stryker? We are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com As a Senior Field Clinical Specialist, you provide clinical, technical product application (end-user) and educational sales support; in-service training...

  • Public Safety

    4 weeks ago

    Seattle, United States Soundtransit Full time

    Description Salary range is $26.44/hour to $62.50/hour, with a midpoint of $40.87/hour. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.Sound Transit also offers a competitive benefits package with a wide range of offerings, including:Health Benefits: We offer...

  • Clinical Application Specialist

    4 weeks ago

    Seattle, United States Heidelberg Engineering Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionJOB LOCATION: Seattle, WA or Portland, OR JOB SUMMARY: The...