Customer Service Logistics Representative
4 days ago
Customer Service Logistics Representative at Malca-Amit is required to work in a fast paced customer focused environment and a successful candidate will be responsible for customer service & relations from our Miami office to various domestic & international destinations & origins throughout the Malca-Amit global network. This collaborative process entails extensive interactions with various domestic and international stakeholders, both on an internal and external level.
Candidates will need to possess proven time management skills, a high level of customer service skills, have fast paced data entry abilities as well as excellent inter-personal & collaborative qualities.
If you meet the specified requirements and are ready to join a dynamic team in the heart of Miami, please submit your resume.
We look forward to welcoming a motivated individual to contribute to our customer service and logistics success.
Responsibilities
- Perform accurate and efficient data entry tasks related to shipments and logistics.
- Communicate with customers on a daily basis, addressing inquiries and providing exceptional customer service.
- Coordinate and set up shipments, ensuring timely and efficient delivery for our customers.
- Assist customers with any shipping concerns, providing resolutions and maintaining customer satisfaction.
- Cross-departmental aid and support
- Keep customers updated on all relevant shipment matters, including tracking information and delivery status.
Requirements
- High school diploma or equivalent.
- Previous experience in customer service.
- Ability to work Monday to Friday from 9:00 am to 6:00 pm in our downtown Miami office.
- Basic knowledge in MS Office Hands-on experience with customer service
Preferred Skills
- Strong multitasking abilities and the capability to handle time-sensitive deadlines.
- Fluent in English, both written and verbal communication.
- Prior experience in logistics or a related field would be advantageous.
- Accuracy and attention to detail
- Strong problem-solving skills
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Commuter benefits
Schedule - Monday to Friday, 9:00 am - 6:00 pm
- Job Type - Full-time, hourly pay.
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