Current jobs related to Call Center Representative - Allen - DreamCatchers Hair International

  • Call Center Representative

    3 months ago

    Glen Allen, United States Holiday Barn Full time

    Call Center Representatives ensure that positive relationships are developed and maintained with our furry guests and their owners! Every day, many times during the day we get the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, how to "beautify" their pets, and schedule vacation stays. We realize that...

  • Addiction Medicine Treatment Center Representative

    2 weeks ago

    Glen Allen, Virginia, United States Master Center for Addiction Medicine Full time

    Job OverviewMaster Center for Addiction Medicine is a private, outpatient addiction medicine treatment center seeking a skilled Front Desk Patient Services Representative to join our team in Glen Allen, Virginia.This role is responsible for providing exceptional customer service to patients, employees, and vendors, while ensuring seamless front desk...

  • Addiction Medicine Treatment Center Representative

    2 weeks ago

    Glen Allen, Virginia, United States Master Center for Addiction Medicine Full time

    Front Desk Patient Services RepresentativeBecome a part of our dynamic team at Master Center for Addiction Medicine, a leading provider of comprehensive outpatient addiction medicine treatment. Our approach is evidence-based, individualized, and comprehensive, incorporating medical treatment, education, psychiatry, professional counseling,...

  • Care Advisor Nurse-Call Center

    1 month ago

    Glen Allen, United States Patient First Full time

    Sign-on Bonus! Patient First is accepting applications for the Care Advisor Nurse-Call Center in the following regions: Richmond VA, Tidewater/Hampton Roads VA, Northern Virginia, Baltimore MD, King of Prussia PA, and Southern NJ. Patient First provides a friendly work environment that promotes a team-oriented philosophy. The responsibilities of the job...

  • Sales Representative

    4 weeks ago

    Allen, Texas, United States CornerStone Staffing Full time

    Inside Sales Representative OpportunityCornerStone Staffing is seeking a highly motivated and results-driven Inside Sales Representative to join our team. As an Inside Sales Representative, you will be responsible for establishing strong relationships with clients, identifying new business opportunities, and negotiating leases to maximize terms.Key...

  • Sales Representative

    4 weeks ago

    Allen, Texas, United States CornerStone Staffing Full time

    Inside Sales Representative Job DescriptionCornerStone Staffing is seeking a highly motivated and results-driven Inside Sales Representative to join our team. As an Inside Sales Representative, you will be responsible for establishing strong relationships with clients, identifying new business opportunities, and negotiating leases to maximize terms.Key...

  • Care Advisor Nurse-Call Center Specialist

    1 month ago

    Glen Allen, Virginia, United States Patient First Full time

    Patient First: A Leader in Telehealth CareWe are seeking a highly skilled Care Advisor Nurse-Call Center to join our team at Patient First. As a leading provider of telehealth services, we offer a unique opportunity for nurses to make a meaningful impact in the lives of our patients.About the RoleThe Care Advisor Nurse-Call Center will be responsible for...

  • Care Advisor Nurse-Call Center Specialist

    2 weeks ago

    Glen Allen, Virginia, United States Patient First Full time

    Job Summary: We are seeking a highly skilled and compassionate Care Advisor Nurse-Call Center Specialist to join our team at Patient First. As a key member of our nurse call center, you will be responsible for providing exceptional patient care and support through comprehensive telephonic assessments and follow-up care.Key Responsibilities:Perform...

  • Front Desk Representative

    1 month ago

    Glen Allen, Virginia, United States Master Center for Addiction Medicine Full time

    Front Desk Patient Services RepresentativeBecome a part of our dynamic team at Master Center for Addiction Medicine, a leading provider of comprehensive outpatient addiction medicine treatment. We are seeking a highly skilled Front Desk Patient Services Representative to join our Glen Allen office.Key Responsibilities:Provide exceptional customer service to...

  • Appointment Setter/Inside Sales Representative

    7 days ago

    Allen, Texas, United States Phillips Home Improvements Full time

    Grow with Us: Phillips Home Improvements, a 5-time honoree of the Inc. 5000 list of America's Fast-Growing Private Companies, is seeking a dynamic individual to join our Appointment Setter/Inside Sales Representative Team.About the Role: As an Appointment Setter/Inside Sales Representative, you will be responsible for generating leads, setting appointments,...

  • Appointment Setter/Inside Sales Representative

    2 weeks ago

    Allen, Texas, United States Phillips Home Improvements Full time

    Job Title: Appointment Setter/Inside Sales RepresentativeWe are seeking a highly motivated and results-driven Appointment Setter/Inside Sales Representative to join our team at Phillips Home Improvements. As a key member of our sales team, you will be responsible for setting appointments with potential customers and converting them into sales.About the...

  • Inside Sales Representative

    1 month ago

    Allen, United States CornerStone Staffing Full time

    CornerStone Staffing is looking to hire 10 professional Inside Sales Reps with extensive sales or outbound call center experience in a commission based environment. The ideal candidate will have a passion for sales and possess excellent communication and negotiation skills. If you excel at dialing for dollars, then apply today! Job Title: Inside Sales...

  • Appointment Setter/Inside Sales Representative

    2 weeks ago

    Allen, Texas, United States Phillips Home Improvements Full time

    Job OpportunityPhillips Home Improvements, a dynamic and award-winning company, is seeking a highly motivated and results-driven Appointment Setter/Inside Sales Representative to join our team.About the Role:As an Appointment Setter/Inside Sales Representative, you will be responsible for generating leads, setting appointments, and driving sales growth for...

  • Customer Service Representative

    2 weeks ago

    Allen, United States O'Bryan Plumbing Full time

    Company Summary O'Bryan Plumbing Services has an immediate opening for a Customer Service Representative. We are a rapidly growing plumbing company in Collin County and have been in business since 1982. We have an A+ rating with the Better Business Bureau and remain dedicated to maintaining a positive work atmosphere as well as an employee and...

  • Appointment Setter/Inside Sales Representative

    1 month ago

    Allen, Texas, United States Phillips Home Improvements Full time

    Job OpportunityPhillips Home Improvements, a dynamic and award-winning company, is seeking a highly motivated and results-driven Appointment Setter/Inside Sales Representative to join our team.About the Role:As an Appointment Setter/Inside Sales Representative, you will be responsible for generating leads, setting appointments, and providing exceptional...

  • Customer Service Representative

    1 month ago

    Allen, United States Texas State Gov Full time

    Texas State Gov - JobID: 4676241 [Customer Service Representative] As a Customer Service Representative at the State of Texas, you'll: Greet and direct visitors; Provide administrative support for the Guest Service Managers and Assistant Managers; Assist with general customer services functions including answering guest inquiries, giving directions,...

  • Customer Service Representative

    6 days ago

    Glen Allen, Virginia, United States RemX Full time

    RemX is seeking a skilled Customer Service Representative to join their team. As a key member of the customer service team, you will be responsible for providing exceptional customer service and support to clients. Your primary duties will include responding to inbound calls, reviewing account activity, performing accounting calculations, and resolving...

  • Business Development Representative

    7 days ago

    Allen, Texas, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Job Description:As a Business Development Representative at SERVPRO, you will be responsible for promoting and selling franchise services in assigned territories, meeting or exceeding assigned sales goals. This role requires a systematic process to identify new prospects and to routinely contact and follow up with customers. You will conduct repetitive...

  • Customer Service Representative

    2 weeks ago

    Allen, Texas, United States O'Bryan Plumbing Full time

    Customer Service Representative RoleO'Bryan Plumbing Services is seeking a skilled Customer Service Representative to join our team. As a rapidly growing plumbing company, we prioritize a positive work atmosphere and employee-focused culture. Our commitment to advancement from within and professional development ensures a promising work environment for our...

  • Front Desk Patient Services Representative

    5 months ago

    Glen Allen, United States Master Center for Addiction Medicine Full time

    Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today. Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment...

Call Center Representative

2 months ago

Allen, United States DreamCatchers Hair International Full time

Job Position: Call Center Representative

Salary: $60,000/year


Company Overview

At DreamCatchers Hair International, we are committed to delivering exceptional hair products and customer experiences. Our dedication to quality shows in our use of 100% Remy hair, free of silicone, ensuring long-lasting results for our customers. Through our unique hair blends and rigorous lab testing, we maintain the highest standards of cuticle integrity, pH balance, and damage-free structure, offering the dream hair our clients desire.


Role Summary

We are looking for a dedicated Call Center Representative to join our team at DreamCatchers Hair International, based in Allen, TX. In this role, you will be responsible for managing inbound customer inquiries, providing top-notch customer service, and ensuring that customers receive accurate product information. As the voice of DreamCatchers, your role will be pivotal in resolving issues and building lasting relationships with our valued clients.


You’d Be a Great Fit If You Are:

  • Customer-Centric: You are passionate about helping others and delivering exceptional service that leaves customers feeling valued and supported.
  • A Problem Solver: You’re quick to identify issues and find effective solutions, ensuring that every customer interaction ends on a positive note.
  • Multitasker: Handling multiple calls and inquiries doesn’t faze you. You thrive in a fast-paced environment and can juggle various tasks efficiently.
  • Empathetic Communicator: You understand the importance of listening to customers, addressing their concerns, and clearly communicating solutions.
  • Detail-Oriented: You pay attention to the small details that can make or break a customer experience, ensuring that all information provided is accurate and helpful.


Key Responsibilities

  • Customer Inquiries: Handle incoming calls and emails from customers, addressing their questions about products, services, and orders.
  • Problem Resolution: Troubleshoot and resolve customer issues, offering appropriate solutions and alternatives to ensure customer satisfaction.
  • Product Expertise: Provide accurate and detailed information on DreamCatchers’ range of hair products, helping customers choose the right products for their needs.
  • Order Management: Assist customers with placing orders, tracking shipments, and handling returns or exchanges when necessary.
  • Customer Satisfaction: Ensure a high level of customer satisfaction by following up on unresolved inquiries and ensuring customers leave each interaction with a positive experience.
  • Data Entry: Maintain detailed and accurate records of customer interactions, transactions, and issues within the company’s CRM system.


Qualifications

  • Experience: Previous experience in a customer service or call center role is highly preferred but not required.
  • Skills:
  • Strong communication and interpersonal skills.
  • Ability to manage a high volume of calls and multitask effectively.
  • Proficiency in using Shopify, computers, and familiarity with CRM software.
  • Mindset: A positive, customer-first attitude with a passion for helping others and improving customer satisfaction.


Additional Information

  • Location: This is an on-site role at our Allen, TX location.
  • Work Schedule: Full-time position with flexible hours, including possible weekend shifts depending on business needs.
  • Salary: $60,000/year


Benefits:

  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Paid time off
  • Vision insurance.


Be Part of Our Story

At DreamCatchers Hair International, we believe that beauty starts with confidence. As a Call Center Representative, you will play a key role in helping customers achieve their dream hair while ensuring that every customer interaction leaves a lasting impression. If you’re ready to contribute to a company that values quality and customer satisfaction, apply today


DreamCatchers is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.