Field Service Technician

2 days ago


Phoenix, United States Capstone Search Advisors Full time

Field Service Technician

We are seeking a skilled Field Service Technician to join our dynamic team. This role involves the installation, maintenance, and troubleshooting of machinery and equipment at customer locations. As a Field Service Technician, you will be a key resource in ensuring customer satisfaction through timely and effective service.


Key Responsibilities:

  • Perform on-site installation, commissioning, and maintenance of equipment.
  • Diagnose and troubleshoot mechanical and electrical issues with customer equipment.
  • Provide training to customer personnel on machine operation and maintenance.
  • Offer guidance and recommendations on spare parts and equipment upgrades.
  • Collaborate with engineering teams to improve machine designs and performance.
  • Complete service reports detailing work performed and any follow-up actions needed.
  • Provide remote support through phone and online diagnostic tools as required.


Qualifications:

  • 2-5 years of experience in mechanical and electrical machine repair.
  • Strong understanding of PLC systems, wiring schematics, and industrial electronics.
  • Excellent communication skills with the ability to explain technical concepts clearly.
  • Self-motivated, customer-focused, and detail-oriented.
  • Willingness to travel frequently, often up to 70-85%, to various locations.
  • Technical certification or an associate’s degree in a related field is preferred.


Compensation: We offer a competitive salary along with opportunities for overtime, travel per diem, and benefits. Additional compensation opportunities may include bonuses tied to customer satisfaction and machine uptime.



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