Sharepoint Systems Analyst

1 week ago


Indianapolis, United States Anchor Point Technology Resources Full time

Job Description

  • Responsible for assisting in defining the project scope, and managing the defined scope.
  • Primary duties may include, but are not limited to:
  • Defines the functional, usability, reliability, performance and support requirements of a system serves as a business subject matter expert, and act as a liaison between the business and IT.
  • Provides the link between the technical and the business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business.
  • Leads system requirements definition, design, testing, training and implementation support.
  • Applies use of tools to define requirements and documentation.
  • Provides analysis of efficiencies related to system enhancements/automation.
  • Works with IT learning organization to assist in the development of system training documentation and provides training to end users.
  • Assists with developing use cases.
  • Requires BA/BS in information systems or related field; 1 or more years related experience; or any combination of education and experience, which would provide an equivalent background.


Responsibilities

  • Defines the functional, usability, reliability, performance, and support requirements of a system serves as a business subject matter expert, and acts as a liaison between the business and IT.
  • Provides the link between the technical and the business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business.
  • Leads system requirements definition, design, testing, training, and implementation support.
  • Applies the use of tools to define requirements and documentation.
  • Provides analysis of efficiencies related to system enhancements/automation.
  • Works with IT learning organization to assist in the development of system training documentation and provides training to end users.
  • Assists with developing use cases.
  • Supports our SharePoint platforms and multiple environments (Development, UAT, Production)
  • Provides front-line support for application issues; manages tickets assigned to a team.
  • Works with the customer to gather requirements for issues or new features.
  • Facilitates the review of Change Requests (CR’s) and Technical Direction Letters (TDLs)
  • Maintains repository for requirements, develops test cases/scripts for testing, performs manual and automated testing, and helps with User Acceptance Testing.
  • Performs validation of production changes; assists with application password changes, application patching and application patch checkout.
  • Works closely with the leadership, Product Owner, Product Manager, and Agile Teams to create, manage, and maintain user stories in Jira; performs system demos.
  • Creates and maintains a variety of documentation: application, technical, business, audit, standard operating procedures, desk operating procedures, team, and other documentation.
  • Supports audits and is available on call as needed.

Preferred Experience

• Experience using and supporting SharePoint strongly preferred.

• Experience with Microsoft Excel, Word, PowerPoint, and PowerBI strongly preferred

• Agile SAFe experience strongly preferred.

• Jira, Zephyr, Confluence experience strongly preferred.

• Test Automation experience strongly preferred.



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