Telehealth Program Coordinator

2 weeks ago

Austin, United States KORB Health Group Full time

COMPANY OVERVIEW:

KORB Health Group, LLC is an innovative, fast paced healthcare company dedicated to helping people improve their mental, physical and emotional health by providing affordable life-altering therapies and clinical support. We are committed to creating a culture of continuous learning, fun and reward for a curated group of hard working individuals, passionate about forging relationships, driving sales and promoting well-being.


SUMMARY:

We are looking for a dedicated and organized individual to join our team as a Telehealth Program Coordinator. As the Coordinator for our telehealth program, you will play a crucial role in ensuring the smooth operation and exceptional delivery of our telehealth services. The ideal candidate will possess excellent communication skills, attention to detail, and a passion for providing outstanding customer service.


RESPONSIBILITIES:

Champion our best-in-class telehealth care model.


Customer Support:

  • Serve as the primary point of contact for telehealth program inquiries, addressing customer questions, concerns, and feedback promptly and professionally.
  • Communicate with patients through inbound and outbound phone calls, email, SMS and through our telehealth platform.
  • Provide technical assistance to users navigating telehealth platforms and troubleshoot issues effectively.

Appointment Scheduling:

  • Coordinate and schedule telehealth appointments between healthcare providers and patients, ensuring accuracy and efficiency.
  • Communicate with patients to confirm appointments, provide necessary instructions, and follow up on missed appointments.

Documentation and Record-Keeping:

  • Maintain accurate and up-to-date records of telehealth appointments, ensuring compliance with confidentiality and privacy regulations.
  • Generate reports on telehealth program metrics, usage, and customer satisfaction for analysis and improvement purposes.

Sales & Patient Engagement:

  • Respond to inbound leads and conduct outbound calls to prospective patients.
  • Present KORB Health’s services, emphasizing personalized care, GLP-1 therapy, and comprehensive wellness programs.
  • Identify patient needs and recommend suitable programs and solutions.

Collaboration:

  • Collaborate with internal teams, including healthcare providers, operations, and administrative staff, to streamline telehealth program processes and address challenges.
  • Act as a liaison between patients and healthcare professionals to facilitate seamless communication.
  • Perform other general duties and project support as required.


REQUIRED EXPERIENCE/SKILLS/EDUCATION:

  • Experience in a customer service role, preferably in a healthcare or telehealth setting.
  • Strong interpersonal and communication skills, both written and verbal.
  • Desire to help patients solve problems
  • Ability to think quickly and work autonomously
  • Strong organizational skills and careful attention to detail
  • Ability to maintain a calm, professional demeanor.
  • Knowledge of healthcare regulations and compliance (HIPAA, etc.) is a plus



KORB Health Group promotes a culture of health and wellness in everything we do. It is for this reason we seek to hire individuals who embrace wellness and model healthy behaviors in their own lives. We value the richness diversity brings to our workforce and are committed to being an equal opportunity employer and provider (EOE).

  • KORB Health Group | Telehealth Program Coordinator | austin, tx

    2 weeks ago

    austin, United States KORB Health Group Full time

    COMPANY OVERVIEW: KORB Health Group, LLC is an innovative, fast paced healthcare company dedicated to helping people improve their mental, physical and emotional health by providing affordable life-altering therapies and clinical support. We are committed to creating a culture of continuous learning, fun and reward for a curated group of hard working...

  • Telehealth Nurse Specialist

    2 weeks ago

    Austin, Texas, United States Heart Hospital of Austin Full time

    Job Title: Telehealth Nurse SpecialistWe are seeking a highly skilled and compassionate Telehealth Nurse Specialist to join our team at Heart Hospital of Austin.Job Summary:The Telehealth Nurse Specialist will provide high-quality patient care through remote monitoring and consultation services. The ideal candidate will have excellent communication skills,...

  • Telehealth Nurse

    2 weeks ago

    Austin, Texas, United States ST DAVID'S SOUTH AUSTIN MEDICAL CENTER Full time

    Job OverviewWe are seeking a highly skilled Telehealth Nurse to join our team at ST DAVID'S SOUTH AUSTIN MEDICAL CENTER for a 13-week travel assignment.Compensation and BenefitsThe estimated weekly pay for this position is $1406.98, which translates to an annual salary of approximately $73,152.96.Job SummaryThis Telehealth Nurse role involves working with...

  • Telehealth Nurse

    2 weeks ago

    Austin, Texas, United States American Group Central & West Texas - ST. DAVID'S MEDICAL CENTER TX Full time

    About the JobWe are seeking a skilled Telehealth Nurse for a travel position at our client site in Austin, TX. This is a 13-week assignment with a guaranteed weekly pay of $1632.6.Job OverviewThe Telehealth Nurse will work as part of a dynamic healthcare team providing high-quality patient care to clients across the United States. You will be responsible for...

  • Program Coordinator

    3 days ago

    Austin, United States University of Texas at Austin Full time

    Job Posting Title:Temporary Academic Program Coordinator - Lozano Long Institute for Latin American Studies - (UTEMPS)----Hiring Department:UTemp Pool----Position Open To:All Applicants----Weekly Scheduled Hours:40----FLSA Status:Non-Exempt----Earliest Start Date:Immediately----Position Duration:Expected to Continue Until Dec 01, 2025----Location:UT MAIN...

  • Program Coordinator

    2 weeks ago

    Austin, Texas, United States Goodwill Industries of Central Texas Full time

    About the RoleAs a Program Administrator at Goodwill Industries of Central Texas, you will play a critical role in overseeing grant-funded programs to ensure compliance with standards and requirements. This position requires strong organizational skills, attention to detail, and excellent communication abilities.Main ResponsibilitiesGrant Oversight: Provide...

  • Telehealth Nurse

    1 week ago

    Austin, Texas, United States HealthTrust Workforce Solutions Full time

    Compelling Nursing Opportunity in South AustinHealthTrust Workforce Solutions, a prominent healthcare staffing agency, is seeking an experienced registered nurse specializing in telemetry to join our team for a 13-week assignment at a reputable hospital in South Austin. As a Telehealth Nurse - Patient Care Specialist, you will be integral in providing...

  • Program Coordinator

    2 weeks ago

    Austin, United States University of Texas at Austin Full time

    Job Posting Title:Administrative Program Coordinator - Advocacy Program, Texas Law----Hiring Department:School of Law----Position Open To:All Applicants----Weekly Scheduled Hours:40----FLSA Status:Exempt----Earliest Start Date:Immediately----Position Duration:Expected to Continue----Location:UT MAIN CAMPUS----Job Details:General NotesThe University of Texas...

  • Administrative Program Coordinator

    2 weeks ago

    Austin, United States The University of Texas at Austin Full time

    Program Coordinator, Administrative, Coordinator, Program, Education, Business Services

  • Administrative Program Coordinator

    5 days ago

    Austin, United States The University of Texas at Austin Full time

    Program Coordinator, Administrative, Coordinator, Program, Education, Business Services Learn More

  • Education Program Coordinator

    3 weeks ago

    Austin, Texas, United States Abbott Laboratories Full time

    Abbott Laboratories is a global healthcare leader committed to helping people live more fully at all stages of life.With a diverse portfolio of life-changing technologies spanning diagnostics, medical devices, nutritionals, and pharmaceuticals, our team serves people in over 160 countries.About AbbottCareer growth and development opportunities with an...

  • Program Coordinator II

    2 weeks ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job OverviewWe are seeking a highly skilled Program Coordinator II to join our team at the Texas Department of Aging & Disability Services. The successful candidate will be responsible for managing and coordinating various programs and services.

  • Program Monitoring Coordinator

    2 weeks ago

    Austin, Texas, United States Health & Human Services Comm Full time

    **Job Title**: Program Monitoring Coordinator.As a Program Monitoring Coordinator at Health & Human Services Comm, you will be responsible for monitoring and evaluating contract facilities and sex offender treatment programs. Your key responsibilities will include developing and implementing techniques for monitoring agency programs, conducting quality...

  • Exercise Program Coordinator

    2 weeks ago

    Austin, Texas, United States The Texas Division of Emergency Management (TDEM) Full time

    Job SummaryThis position performs complex consultative services and technical assistance work, supporting the planning, development, and implementation of local, regional, and state emergency management activities and programs.Key Responsibilities:Provides planning, design, and development, coordination, and evaluation of emergency management preparedness...

  • Child and Adolescent Therapist

    2 weeks ago

    Austin, Texas, United States Thriveworks Full time

    Company OverviewThriveworks is a clinician-founded national private practice group operating in 48 states. Our mission is to provide accessible, high-quality mental health services to clients across the country.Salary InformationWe offer a competitive salary range of up to $105,400 per year, depending on licensure, sessions, and bonus opportunities.About the...

  • Activity Program Coordinator

    2 weeks ago

    Austin, Texas, United States Regency Integrated Health Services Full time

    About the RoleWe are seeking a highly motivated and dedicated Activity Program Coordinator to join our team at Heritage Park Rehabilitation and Skilled Nursing Center in Austin, TX.

  • Senior Administrative Program Coordinator

    2 weeks ago

    Austin, United States The University of Texas at Austin Full time

    Program Coordinator, Administrative, Coordinator, Senior, Program, Education, Business Services

  • Graduate Administrative Program Coordinator

    2 weeks ago

    Austin, United States The University of Texas at Austin Full time

    Program Coordinator, Administrative, Coordinator, Graduate, Program, Education, Business Services

  • Senior Administrative Program Coordinator

    6 days ago

    Austin, United States The University of Texas at Austin Full time

    Program Coordinator, Administrative, Coordinator, Senior, Program, Education, Business Services Learn More

  • Senior Administrative Coordinator

    1 week ago

    Austin, Texas, United States Andersen Full time

    We are seeking a highly skilled Senior Administrative Coordinator to join our team at Andersen Corporation. This role offers an exciting opportunity to work in a dynamic environment and contribute to the success of our company.About Us:We are Renewal by Andersen, the full-service window-replacement division of 120-year-old Andersen Corporation. We pride...