Learning Architect

TITLE: Learning Solutions Architect

ANTICIPATION DURATON: 6+ months

LOCATION: Mountain View, CA

Project Overview:

Artificial Intelligence (AI) and Machine Learning (ML) Education team is seeking a dynamic Learning Solutions Architect to develop and manage curriculum and learning paths on ML and Generative AI. This role demands a unique blend of technical program management expertise, in-depth understanding of the AI/ML domain space, and hands-on experience with developer tools and file formats. You will play a pivotal role in empowering our workforce to stay ahead of the curve in the rapidly evolving AI landscape.

Overall Responsibilities:

• Partner with curriculum creators (Technical Writers and Learning Designers) to understand and map new curriculum and learning activities.
• Produce new learning paths and evolve existing learning paths as the domain of AI/ML changes, new curriculum becomes available, or company needs change.
• Partner with product teams to assess emerging learning needs and develop upskilling plans.
• Use AI/ML domain expertise to assess curriculum suggestions or feature requests for learning paths and identify & curate high quality resources to meet objectives.
• Demonstrate proficiency in using developer toolchains and submitting both markdown and protobuf files to ensure seamless integration of technical content into learning programs.
• Leverage strong Technical Program Management skills to oversee project timelines, work estimation, and project communication.
• Continuously assess the effectiveness of training programs and gather feedback from participants; implement data-driven improvements to enhance learning outcomes.
• Identify and implement process improvements to improve efficiency of project operations.

Mandatory Skills/Qualifications:

Qualifications

• 5+ years of experience in technical learning design, technical writing, Edtech, or technical program management.
• Experience writing python, markdown, and protobuf files.
• Experience working in developer toolchains, version control systems, and code repositories.
• Knowledge of adult learning principles and instructional design methodologies.
• Solid understanding of AI concepts, algorithms, and applications. Experience with AI development tools and frameworks is a plus.
• Track record of managing complex technical projects and delivering results on time.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Ability to manage multiple, competing priorities in a fast-paced, constantly changing environment.

Skills

• Content curation: Ability to gather information relevant to a particular topic or area of interest with the intention of adding value.
• Curriculum management: Ability to deliberately and systematically organize curriculum within a domain.
• Learning experience design: Ability to create learning experiences that enable achieve desired learning outcomes in a human centered, empathetic, and goal-oriented way, synthesizing concepts of instructional design, educational pedagogy, neuroscience, social sciences, design thinking, and User Experience Design.
• Learning management systems: Understanding of software for the administration, documentation, tracking, reporting, and delivery of educational courses of training programs to create an immersive and meaningful learning experience.
• Learning needs analysis: Ability to systematically determine and address needs or gaps between current conditions and desired conditions.
• Technical aptitude: Ability to quickly and proactively learn the concepts, procedures, strategies, and principles in a technical domain.
• Communications management: Ability to listen effectively to stakeholders, to communicate program goals and progress to them in a manner tailored to their interests and concerns at all levels, and to drive understanding and inform decisions.
• Technical writing: Ability to create accurate, clear, concise, and well-organized content that transfers knowledge to users to meet their needs. Ability to communicate and deliver information to a variety of audience types in a manner that is adapted to each learning style, level of understanding, and background.
• Markdown: Ability to write files in the markup language Markdown.
• Protobufs: Ability to write protocol buffer files.
• Machine Learning understanding: Solid understanding of AI concepts, algorithms, and applications.

Non-Essential Skills/Qualifications:

• User focus: Ability to prioritize the perspective of the user (or client/audience) when thinking through and tailoring solutions. This includes the ability and willingness to advocate for users and anticipate and respond to their needs.
• Project planning: Ability to identify stakeholders and work with them to strategize, plan, and prioritize objectives, estimate task durations, and ensure schedules and dependencies are aligned and support those objectives.
• Working with subject matter experts: Ability to work effectively with subject matter experts to understand new technologies, independently identify and extract information that users need, and collaborate on iterations of curriculum plans.
• Python: Knowledge of the programming language Python. This includes programming practices, major features and capabilities, and system management tools.
• Code comprehension: Ability to extract relevant information from reading code in one or more core languages and frameworks, including the ability to leverage the code as a resource to create work output for users or stakeholders.
• Code and systems health: Ability to redesign or refactor code or systems to address technical debt, improve readability, and more easily facilitate future improvements to promote a healthy and sustainable codebase.
• Machine learning experience: Experience with AI development tools and frameworks.

The hourly pay rate range for this position is $50.26 to $69.08/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For immediate consideration, please forward your resume to kcorbin@synergishr.com

If you require assistance or an accommodation in the application or employment process, please contact us at kcorbin@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.