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Content Specialist
3 months ago
Job Title: Omnichannel Content Specialist
Work Location: Katy, TX
Duration: Long-Term contract
Education/Experience Required: 2+ years of work experience with omnichannel or buying.
Job Description & Responsibilities:
• Enhance, develop and manage product copy content
• Collaborate and drive projects with cross functional teams to improve product copy, vendor catalog copy, and image sourcing for product pages
• Coordinate long-form content creation and real-time (immediate) content creation
• Establish product content distribution strategies and tactics and manage day to day interaction with third party product copy provider
• Maintain a consistent look and feel throughout all web properties consistent with style guide and agreed upon data governance standards
• Track daily, weekly, and future task lists of products for content and image completion
• Partner with major brands to acquire digital imagery, other digital assets or physical samples to facilitate the timely completion of product page content
• Establish and maintain good working relationships with vendors and internal partners when obtaining images, data, and other materials needed to build website pages
• Follow best practices as defined by the SEO team when writing and enhancing material for the website Develop a thorough understanding of policies, procedures, and safety rules
• Influence cross-functional business leaders in establishing business objectives and goals specific to Omnichannel
• Work with the analytics team to measure the effectiveness of product page content to evaluate and improve future performance
• Partner with merchant group to activate all significant product launches and intraday launches consistent with brand guidelines and competitive landscape demands
• Develop a thorough understanding of policies, procedures and safety rules
• Duties may change; team members may be required to perform other duties as assigned
Skills & Qualifications
Education:
• High School diploma or equivalent required
• Bachelor's degree in Business, Information Technology or relevant field of study preferred
Work Experience:
• 2+ years of work experience within the field of Omnichannel or buying
Skills:
• Capable of evaluating, testing, modifying, and managing a best in class, intuitive, and comprehensive navigation structure to deliver a great customer experience while searching and navigating the company website.
• Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external.
• Analytical, with problem-solving abilities and creative resolution skills.
• Self-motivated, with the ability to work on multiple projects in a fast-paced environment.
• Proven ability to recognize and adapt to company culture.
• Ability to analyze, organize and integrate large amounts of complex information into clear, concise presentations.
• Leads by example and models a passion for the business as well as demonstrates a proactive and solution orientated style.
• Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment.
• Excellent analytic skills with the ability to use key tools to dive deep and provide analysis consistently on performance metrics.
• Excel capabilities preferred and capability to use Web Analytics platforms has context menu.